Nice looking hotel, room was nice but when I was ready for bed and pulled the covers back, BED BUGS!!! I checked out and went to the Jameson Inn hotel down the street.
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Nice looking hotel, room was nice but when I was ready for bed and pulled the covers back, BED BUGS!!! I checked out and went to the Jameson Inn hotel down the street.
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I sincerely apologize for the inconvenience you experienced during your stay with us. After speaking with our General Manager, she recounted your incident regarding the grain beetles found in your room. She has assured me that the problem has been resolved. She has also assured me that your credit was not charged. Thank you again for your comments. Without them,...
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My husband and I just spent 2 nights at this property. My husband is a construction superintendent who is generally only able to be home one weekend per month so we chose this property as a "1/2 way" point for the two of us. This is obviously a relatively new facility and from check in to check out, everything was...
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Thank you very much for your comments. I am glad that you and your husband had an enjoyable visit at our Hotel. It is always our priority to make our guest's feel welcome and that the Comfort Inn & Suites is a "home away from home" when they stay with us. We hope that you will consider us for your...
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The hotel is very nice. Beautifully appointed with attention to detail(nicely folded towels and washclothes). There were freshly baked chocolate chip cookies daily at the front desk. The free breakfast was great. However, the desk workers are unfriendly. No smiles, no attempt to present themselves as anything other than people doing a job where they feel it's NOT important to...
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Thank you very much for your comments. Without them, we would not be able to address and correct issues such as those you encountered during your visit to the Comfort Inn. I have spoken to the General Manager and she has assured me that re-training will take place to ensure that every one of our guests in the future do...
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The hotel was just beautiful inside as well as outside. We had booked 2 rooms with notes asking for adjoining rooms or as close as possible. We ended up with rooms on 2 different floors, apparently they didn't read our special requests. We had to ask to be moved closer, they gave us adjoining rooms. We get to our rooms,...
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Thank you very much for your review. We appreciate you choosing our Hotel while visiting the Scottsboro area. I apolofize for the experience you had regarding the room mix-up. I have spoken with the General Manager and she has assured me that the staff will be more detailed in handling guest requests such as yours. I have also spoken with...
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I was on a road trip through 12 states for 10 nights at 9 different hotels last summer including a St. Regis, a Westin a Marriott, a Fairfield Inn, a Days Inn etc. All across the board. We were delighted with this hotel and frankly blown away at how attractive and comfortable it was. Awesome breakfast buffet and I slept...
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The you very much for your positive review. The Staff and Management at the Comfort Inn & Suites take great pride in exceeding our guest's expectations. I am happy this was this case during your stay. We hope this experience will assist you in considering us when you stay in the Scottsboro area again.
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When comparing other hotels in area it would be very tough to beat this one. Very nice inside and out. Can not think of anything else it needs. Has everything for parking with room for your bass boat, to a nice outdoor space behind the hotel. Nearly new, nicely decorated, and reasonably priced. I stay in about 50 Choice properties...
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We stayed here in April, 2010, and were so impressed we made a point of staying here again this year. The king room was clean and spacious, but the bathroom was great. The shower/tub combination has a quarry-tiled seat. This visit we shared the hotel with several boatloads of contestants from a bass fishing tournament, who were much louder than...
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I have stayed here several times and enjoy the hotel immensely. The hotel is clean and quality, the staff is friendly and great. Breakfast is wonderful. The fitness center has excellent equipment in good shape. There is an indoor pool that looks nice as well. Its on the east side of scottsboro past the high school, but right on hwy...
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When I first got there I could hear the guest in the next room going to the bathroom, the room just smelled musty and damp, and before I went to bed when I pulled the sheets back there was a small brown bug in my bed!!!!! Needless to say, I slept on top of the covers! I only stayed at...
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We booked one night, but decided to stay another and tour the area and watch some football. Most comfortable room I have ever stayed in and the staff was most accomodating. Room was very clean and the bed was wonderful.. Will definitely stay again. Hope all Comfort Inns are as nice as this one
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