The rooms are spacious and comfortable but not soundproofed against noise. The buffet breakfast is poor. The juice glasses are almost always dirty. The staff is not kind. Some of them don’t speak English. If you request a taxi they call a pirate taxi that it costs twice as much as a normal.

I stayed in both the 2 BR and the 1 BR duplex suite here with my family. The rooms are spacious and ideal for a family because you're not all stuck in the same room together, 24/7. The pull-out bed was pretty comfortable, but don't be surprised if you're charged for extra sheets, blankets or pillowcases. In fact, when we... More

Staff were surly and unhelpful. We checked out over an hour late and were told we would have to pay a fee. OK - we thought that was fair enough in the circumstances. But a few minutes later when we brought our bags downstairs, the reception staff had changed their mind. They informed us we were being charged a whole... More

My wife and family have stayed in this hotel before. And it was because of that we decided to spend one night there whilst visiting the World Expo. We called up to make a reservation and inquired about making sure the room had a sofa bed that we could use for the children to sleep in. Yes we where told... More

I stayed here for one night on my way home from a business trip. I stayed there because I wanted the opportunity to visit with a friend who is living there while on a long term assignment in Shanghai. It is tucked back from a main street, making it very quiet. And the concierge, front desk and housekeeping staff were... More

My travel agency booked this hotel for me at RMB680/night, with extra internet cost RMB40/day. But when I checked in, they don't have reservation in my name! The staff didn't try to find it out, but kept asking me the name of the travel agency guy! How do I know? Spent 5 mins on the counter, they finally confirmed my... More

This was a one-night stay in a hotel designed for short-term stays of several days to weeks. There is a combination kitchen/living room on the entrance floor, then modern wooden plank stairs up to the second level with bedroom and bath. All rooms appear a bit cramped, but the design works. The kitchen area has a spacious refrigerator (not mini-bar... More