I stayed there twice, as i do like the antique and art deco, i found it quite interesting. The old type of phone, record, foot stands.. the concept is pretty good. I was also recommended to friends who are in design and art busines to stay there/ However, the service is really bad, the waiters and waiteress not trainned as... More

We stayed in the hotel twice during our trip to China & found the hotel a great retreat from the normal hecktic China. The rooms are spacious and beautifuly furnished, we found all the staff helpful & plesant. With the garden providing a buffer between the hotel & the Husssel of the streets. It is located just one block back... More

Strange place. Evokes old Shanghai, spacioys lobby, nice change from business hotels but service is a disaster. Concierge sent me to wrong addresses, they hardlyt spoke English behind the desk, they do try hard but for a 5-Star hotel that is not enough. Have had better breakfasts in youth hostels! If you have a sense of humour, are travelling for... More

This place is touted as having a 'private club-like feel'. I found it to resemble a stinky old museum. The carpets, while thick, were dirty. There was a strong smell in every room- we tried 3. Booked for a week but it was so bad we checked out the first morning, even though we had paid in advance and were... More

This is a first rate hotel. The service that you receive is first class. The staff is extremely helpful. English is my first language and I was impressed with the staff's command of the language. I loved the feeling of stepping back in time when I was in this hotel. The rooms are exquisite. The hotel is beautiful and has... More

...or you certainly won't receive any sort of useful help. For a hotel that costs RMB 1800 per night, I expected sumptious rooms and service to match, but.... The toilet wouldn't flush properly. After a few attempts, it overflowed onto the floor. We called reception. They sent someone who came and plugged away at the toilet bowl, then declared that... More

I have visited Shanghai many times but not stayed in this hotel before. It scores very highly for location, wonderful old building (a matter of taste but a 1930's mansion house appeals to me more than a concrete box), excellent room (upgraded to exec suite) and very good service in the lobby, bedroom and reception. The only significant criticism I... More

The Mansion is an old residence that has been converted into a very comfortable hotel. They have managed to marry the old with modern conveinces very well. The hotel is centrally located within the French region of Shanghai and really close to the shopping area. Opposite a very cool and private park where you can relax and catch your breath... More

My wife and I stayed at this hotel twice. We have since moved to Shanghai and have recommended this hotel to family (2 times) and friends (once). Each time we noticed, and our family and friends commented on, the declining quality and increasing rudeness of the staff. This week was the worst, and will be the last. We recommended the... More