Very good value for your money and the staff are very accommodating and friendly. In particular if you want to order room service they go out of their way and assist you in preparing meals that are not on the menu. This can be of great value when you stay longer and want to eat other than what is on... More

was designed for longer stays, but rusty balcony fences and musty shanghai weather made it less desirable. the front desk was well trained and very efficient...but still it's not the same as Sofitel...if only it was closer to Hongqiao. i wouldn't stay here again though.

I stayed at the Grand Mercure for 5 nights and found the hotel to be very comfortable. The staff, especially at the Front Desk were very helpful in as much as they would spend a lot of time telling me where to go and how to go, etc. The room I had was on the 7th floor, large enough, with... More

At the rate we booked our travel, I was really satisfied with the service..room cleanliness..and all. The hotel was a bit out of location and you wont find anything down at the streets at night. The room offers a small kitchenette with a washing machine and a microwave and all...Overall I would recommend this place for everyone...including family, couples and... More

Just 20mins away from Shanghai Hongqiao airport. Great for families or just business trips. They have apartments which are self contained for those who would like to cook and wash. In their one bedroom apartment, they have a mini kitchenette with a washing machine. Great for short or long stays. Reasonably price and good spread of food for breakfast/lunch or... More

I have stayed in this hotel 3 times and I highly recommend it, the room are big and well equipped and the service is excellent. The breakfast was on of the best I ever experinced and the dinne buffet was also very good. The lobby is big and spacius and always english speaking staff to help you. The only minus... More

The Grand Mercure Hotel in Shanghai Hongqiao area has become my home base on my quarterly trips to Shanghai. I normally stay for at least a week. I find the mini-apartment layout of the rooms to be very convenient for my purposes. The Hongqiao location is very conveneient to my customers and saves me a lot of taxi time compared... More

We arrived quite late at night from pudong airport and picked this hotel for its proximity to hongqiao airport as we needed to head out to the hongqiao train station next morning. Lobby is grand and spacious with free Wifi access. Check in was a breeze. We were pleasantly surprised to find the room with a washing machine, induction cooker... More