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Sheraton Shanghai Hotel & Residences Pudong

4.5 of 5
No.38 Pujian Road, Pudong New District, Shanghai 200127, China
Hotel amenities
Sheraton Shanghai Hotel & Residences Pudong
Ranked #70 of 2,713 hotels in Shanghai
4.0 of 5 stars 330 Reviews
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330 reviews from our community

What travellers say about this hotel
  • Very nice(4)
  • Internet access(3)
  • Pleasant stay(3)
  • Room service(3)
  • Starwood Preferred Guest(3)
Traveller rating
    111
    167
    43
    7
    2
Only show reviews for Family (10) | Couples (16) | Business (86)
Date Rating
Green Bay, Wisconsin
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 8 May 2012
1
person found this review helpful

Always for business. FIrst, which room to choose? The best rooms are on the SPG floor. They are new, very modern, and very nice. They ARE small, which is normal for Asian big city hotels. They are very modern stylistically-I REALLY love their style! I LUV the bathrooms...probably women will find them small. ALL of the electrical outlets are of... More

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Elaine Bao, Manager at Sheraton Shanghai Hotel & Residences Pudong, responded to this review
11 May 2012

Dear atpcliff, Thank you for your comments regarding your recent stay with us. We certainly pride ourselves on exceeding our guest's expectations regarding our SPG floor, stylish rooms with helpful facilities and convenient location. We look forward to the opportunity of welcoming you back to Sheraton Shanghai Hotel & Residences, Pudong. You don't just stay here. You belong. More

Singapore
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 May 2012

First, the positives. (1) From a location angle, the property is ideally located next to a train station and almost right off the highway connecting Pudong to Puxi. (2) And one of the reception staff was extremely helpful and accommodating with my check in problems, giving a solution that worked. On some of the areas to be improved. (1) Apart... More

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Elaine Bao, Manager at Sheraton Shanghai Hotel & Residences Pudong, responded to this review
11 May 2012

Dear jotanyp, Thank you for your comments regarding your recent stay with us. Your feedback is much appreciated as this helps us improve our overall service. We were also pleased to read of your feedback regarding our ideal location and helpful staff, thank you. Regarding some of the areas that did not meet our guest expectation, we sincerely apologize for... More

Dubai, United Arab Emirates
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 24 April 2012

I got upgraded from an exec' room to a suite, which of course helped my first impression, but even so it's hard to fault this place, cleanliness, service, decor were excellent. There's not much in the immediate area as far as shops or malls, and if you are there for a trade show at the convention center keep in mind... More

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Elaine Bao, Manager at Sheraton Shanghai Hotel & Residences Pudong, responded to this review
26 April 2012

Dear Peter M, Thank you for your comments regarding your recent stay with us. We certainly pride ourselves on exceeding our guest's expectations regarding our overall service, cleaniess and decoration. Additionally, we do have a super shopping mall just adjacent to the hotel. We look forward to the opportunity of welcoming you back to Sheraton Shanghai Hotel & Residences, Pudong.... More

Kiev, Ukraine
Senior Contributor
29 reviews 29 reviews
Reviews in 22 cities Reviews in 22 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 22 April 2012

Very nice and conveniently located hotel. Here is few department stores nearby, entrance to metro station next to the hotel entrance, McDonalds in 50 m, lots of taxi available 24h. Breakfast is perfect!!! You can choise from different stations - fruits, pastries, hot dishes, asian food, western food, juices. Very nice breakfast! Swimming pool open until 23:00, so you can... More

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Elaine Bao, Manager at Sheraton Shanghai Hotel & Residences Pudong, responded to this review
26 April 2012

Dear romandavydov, Thank you for your comments regarding your recent stay with us. We were so pleased to read of your feedback regarding our perfect room, great restaurant and convenient location, thank you. Centrally located in Lujiazui, Pudong's financial and trade zone and close to the venue of 2010 World Expo, we enjoys a very convenient location where the Metro... More

Sg
Top Contributor
50 reviews 50 reviews
Reviews in 20 cities Reviews in 20 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 17 April 2012

I must say the overall level of service has improved tremendously from my previous visit. This time I also managed to find time and motivation for the gym , which was perfect. It will remain as my first choice for my future visits to the city !

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Elaine Bao, Manager at Sheraton Shanghai Hotel & Residences Pudong, responded to this review
19 April 2012

Dear friend, Thank you for your comments again regarding your recent stay with us at Sheraton Shanghai Hotel & Residences, Pudong. We certainly pride ourselves on exceeding our guest's expectations regarding our overall service and perfect gym. We would share your comments to every staff as an encouragement for their efforts. Dear friend, we look forward to the opportunity of... More

Hong Kong
Senior Reviewer
10 reviews 10 reviews
Reviews in 10 cities Reviews in 10 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 15 April 2012

Business trip in March required me to be in Pudong. The hotel itself is what you would expect from a 5 star property - the highlight are the rooms - they're nice and spacious with great bathrooms (although the area around the sink is too small - not enough space to put your toiletries). Great Chinese restaurant. Not so good... More

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Elaine Bao, Manager at Sheraton Shanghai Hotel & Residences Pudong, responded to this review
19 April 2012

Dear Daniel083, Thank you for your comments regarding your recent stay with us. Your feedback is much appreciated as this helps us improve our overall service. We were also pleased to read of your feedback regarding our nice and spacious room and great Chinese restaurant, thank you. Centrally located in Lujiazui, Pudong's financial and trade zone and close to the... More

Princeton NJ
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 April 2012

I stayed here for three nights while on business. The location really worked for me. It's in a quieter, more residential part of the city (a "transition" area), not traditional by any means but not yet thoroughly glitzy western. A station for subway line 4 is literally at the end of the drive, and this is a ring line, so... More

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Elaine Bao, Manager at Sheraton Shanghai Hotel & Residences Pudong, responded to this review
5 April 2012

Dear dkalid64, Thank you for your comments regarding your recent stay with us. Your feedback is much appreciated as this helps us improve our overall service. We were also pleased to read of your feedback regarding great location, friendly staff and fabulous enviroment, thank you. We look forward to the opportunity of welcoming you back to Sheraton Shanghai Hotel &... More

San Jose, CA
Senior Contributor
25 reviews 25 reviews
Reviews in 19 cities Reviews in 19 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 27 March 2012

This is a 5 star hotel with very nice rooms. Lobby is OK, nothing spectacular. Close to mall as others have commented which gives a choice of fairly priced restaurants. Breakfast quality and choice was excellent, both in the main restaurant and the club floor. The club puts on a nice happy hour buffet also from 4:30-6 - it could... More

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Elaine Bao, Manager at Sheraton Shanghai Hotel & Residences Pudong, responded to this review
29 March 2012

Dear Andy7P, Thank you for your comments regarding your recent stay with us at Sheraton Shanghai Hotel & Residences, Pudong. We certainly pride ourselves on exceeding our guest's expectations regarding our excellent breakfast and club lounge. We finished bandwidth speed up project for the whole property rooms and public area by the end of February this year, so we believe... More

Sg
Top Contributor
50 reviews 50 reviews
Reviews in 20 cities Reviews in 20 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 16 March 2012
1
person found this review helpful

Stayed here for business, and enjoyed the convenience of having a mall nearby. However the mall is just like any average mall for the consumer. Good for getting a quick bite after a days work. Worth mentioning is the restaurant serving XiBei food , about 400 m away by foot. It does some wonderful BBQ lamb legs. Very authentic and... More

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See 3 more reviews by sharonsoon for Shanghai
Elaine Bao, Manager at Sheraton Shanghai Hotel & Residences Pudong, responded to this review
18 March 2012

Dear sharonsoon, Thank you for your comments regarding your recent stay with us at Sheraton Shanghai Hotel & Residences, Pudong. We certainly pride ourselves on exceeding our guest's expectations regarding a good business location. Regarding no wifi in rooms, we offer solutions to our guests. We have IDSL cable connection devices available in Front Desk, any guest could rent for... More

Kiev, Ukraine
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 15 March 2012

Good location, perfekt service, great breakfast, comfortable and suitable rooms - hotel completely conform to the highest demands of comfort and pleasure. Please, visit spa - you'll never foget it. Complaisant personal and additional facilities like swimmingpool and wellness, room service have make our staying in hotel fool of pleasure. I will keep in memory my visit to China and... More

Was this review helpful? Yes
Elaine Bao, Manager at Sheraton Shanghai Hotel & Residences Pudong, responded to this review
18 March 2012

Dear shevoks, Thank you for your comments regarding your recent stay with us. We certainly pride ourselves on exceeding our guest's expectations regarding warm service, great room, and food and fantastic Spa, thank you. we look forward to the opportunity of welcoming you back to Sheraton Shanghai Hotel & Residences, Pudong. You don't just stay here, you belong. More

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Additional Information about Sheraton Shanghai Hotel & Residences Pudong

  • Sheraton Shanghai
  • Sheraton Shanghai Hotel Residences Pudong
  • Shanghai Sheraton
Address: No.38 Pujian Road, Pudong New District, Shanghai 200127, China
Price range (per night):* 170 AUD - 252 AUD

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Sheraton Shanghai Hotel & Residences Pudong
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