Stayed here for 3 nights with elderly and children. For the pros of this hotel, the location of the hotel is super! The famous Nanjing Road pedestrian street is right behind the hotel. There is a back entrance of the hotel which leads you directly on to the Nanjing Road pedestrian street. For the cons, the room was too humid... More

We stayed here for 3 nights as part of a tour group. The hotel is located in Nanjing Road which was a huge plus. The room was in dire need of a makeover, although for me, the bed was comfortable to sleep in. TV set was still box-type. Bathroom was ok and clean enough. Buffet breakfast was terrible. Not enough... More

The only thing about this hotel that is its location and nothing else - Nanjing Road East. The hotel entrance reeks of smoke from the minute you enter the lobby as the cleaning staff don’t seem to be interested in cleaning – only talking to one another. The concierge staff are rude and unfriendly and as for the reception staff... More

Before I speak my mind about this hotel please NOTICE: ********** If you have small kids then do not book this hotel! Inside the build it has an open space from the ground floor to the 20th store. The railings have holes large enough for kids up to 6-7 years to crawl through with ease!!! ********** So why the bad... More

The best thing about this hotel is location, location, location, and nothing else. It faces Nanjing Dong Lu (East Nanking Rd) though the official address says otherwise as the main entrance faces the back street. It's also fairly close to Shanghai Metro's hub, People's Square station. When I stayed there last time (more than 36 months ago), it was under... More

The hotel lobby looks excellent when you first arrive and the hotel is well located. Check-in was pretty slow and the hotel staff checked in pushy guests who jumped the queue before us which isnt great. our room was old could really do with a lick of paint new carpets etc the recpetion staff and bell boys were good and... More

The service and food are terrible. If you are not Chinese Speaker, you may have worst services without any apologizes. On the first day, we found blood on a bed sheet and construction noise til 2 am! We tried to change room, but there is none available.

We only stayed 2 nights at this hotel. The hotel stay itself is nothing to shout about. Pillows are soft and aircon very warm. But rooms are of good size. However the best thing about this hotel is its location and convenience. The hotel is right in front of a 24hour Macdonalds and some coffee joint. One can never go... More

The rooms and bathrooms are on a smaller side, a little tight for two people. The biggest downer was that our linens were not changed for 4 days although we asked front desk, cleaning lady, guest services ..! Finally after speaking to the manager they were changed. Apparently you REALLY have to ask for it, otherwise it will not be... More