This hotel is a mixed bag but the end result is not good. Good location, new or freshly renovated, clean. But they put us in Tower II where service of all type -- room service, housekeeping -- is sparse and slow. Internet is my biggest complaint. They charge, which is ok, and only have broadband, no wifi. Worse, they only...
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We sincerely apologize for the experience during the stay at our hotel. We appreciate your complaint about the service, and we will arrange more training to help our staff increase service conscious and service skills.
The hotel has offered free WIFI around whole hotel since January 1st 2012, but if the customer choose to use broadband in room, we need...
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