This is a first class hotel, made that way through the service, professionalism, attentivenss and obvious passion of the staff. Well done.

I am a frequent guest of 4 Seasons hotels, having stayed in 4 Seasons hotels in over 10 countries. I know that Shanghai is NOT a resort hotel so I did not expect the typical resort amenities, but there were a few things that bothered me and kept me from giving it 5 stars. First, they allow smoking in the... More

from airport pickup, to registration and checking into the room, I see smiles and politness everywhere. Stayed in high floor with a good view. room was very well maintained and service staffs are very professional. Food's great too if you're busy and had no chance to eat out. Very impressive and definitely recommend this!!

Everything works the way it should at the hotel. Service was superb. I recommend it highly.

When I travel to Shanghai, I frequently stay at this property. Four Seasons offers consistent service, though, you could be anywhere in the world with this hotel as it doesn't feel very "ingrained" with cultural decorative influences. If you are looking for more of a rich cultural hotel in SH, this property may not demonstrate it. The bell men were... More

To start with let me tell you that depending where your business in Shanghai is you should choose your hotel as going around could be a headache. As for the hotel it is one of the best choices in Shanghai. The service is superb, the rooms are well maintained and the amenities are luxurious. Try getting a high floor room... More

At first, I thought the location might be a bit off center, but this proved wrong. I was easily able to walk, take a taxi, or the great subway system to where I wanted to go. The breakfast buffet was great. My room was everything a luuxury hotel room should be. The service was consistently nice. The only weak point... More

Just checked in at the Four Seasons Hotel Shanghai, must say was a little underwhelmed. Having stayed at Four Seasons properties in Singapore, Hong Kong and most of the Europe and US properties this is rather average in terms of design and service. Service is OK although the Front Desk Staff didn't give the usual Four Seasons welcome like other... More

I have been coming back to this hotel since 2003 and the service was always outstanding. The rooms in are in excellent condition and must have been continuously updated). The only drawback is that the bar on the top floor was closed and the lobby bar cannot make up for this. However, they have great food (try the Japanese place... More