We spent 6 nights at the Okura and found it the top of the line of Okura hotels and we're familiar with 8 of them in this Japanese chain. Clearly a luxury hotel with superb service, a great location, and a fascinating building with garden in the former French concession. But if this is a 5-star hotel, the Shangri-La is...
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My second visit to this lovely Japanese chain hotel. One of the best location in town, easy to reach anywhere in the Shanghai city. Around 5 minutes walk to the nearest station. I do usually just take taxi though as the taxi fare is just so cheap in Shanghai anyway.
Initially booked the normal room. Found it a way too...
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Thank you for staying with us. We do appreciate that you like our hotel’s location and room facility. Our hotel is located in the French Concession which is the center of the downtown area. And as a Japanese hotel, we pay great attention to the guest’s needs. Once again thank you for choosing our hotel. We will do a better...
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The staff was very helpful and spoke English. Our room was a normal sort of hotel room, with the exception of the interesting Japanese toilet (which thank God had directions in English). Very good amenities and toiletries in the room. Fantastic view of the city (We were on the 14th floor in the back.) We ate in the Rose cafe...
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Thank you for choosing our hotel, we do appreciate that you share your own experience with us. Our hotel is always committed to offer the best A.C.S to our guests. A for accommodation, C for cuisine, and S for service. And all the staff in our hotel is well trained, especially the language skill. We are looking forward to your...
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Great hotel in a great location, very good staff that speaks several languages which makes things easier. Located in the middle of French Concession Area, in a walking distance to several places (30min max) and easy acess to subway system.
Thank you for staying with us. In order to offer the best service to our guest, we pay great attention to the language ability. Besides, we have different spot on the tag to help the guest to recognize the language ability of our staff. The more spot they have, the better they are. We also appreciate that you like our...
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Good hotel with excellent service and a pretty garden. My only reservation would be that the food isn't great, so try to eat elsewhere. Car service to airport very good.
Thank you for choosing our hotel. We do appreciate that you like our hotel. Every staff in our hotel is committed to offer the best service to our guests. In our hotel, we have five different restaurants for guest choice. We are expecting for your next stay with us.
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I have been staying at the Okura Garden Hotel for 16 years. It is the best hotel in Shanghai in terms of service, room maintenance and overall value.
The hotel upholds the characteristics of the Okura Hotel in Tokyo, which means it is much like the very best hotels in London or Europe, where the emphasis is on service and...
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Thank you for choosing Okura Garden Hotel(Shanghai) for the past 16 year. We do appreciate that you share your own experience with us. Our hotel is always committed to offer the best accommodation, best service and best cuisine to our guest. Thank you once again for choosing us. We will try our best to do it better in the future...
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Excellent service, efficient airport pickup (we definitely recommend this), impeccable rooms and a fabulous wine cellar.
Dear guest, thank you for choosing Okura Garden Hotel (shanghai), our hotel is always committed to offer the best accommodation, cuisine and service to every guest. We hope you could choose our hotel again during your next visit to Shanghai.
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The Okura Garden Hotel Shanghai is situated in a very good location (just near Huaihai Rd), with good access to metro lines and public transport, although the hotel itself feels a bit worn down. The service is good with friendly faces everywhere, but from the rooms to the Executive lounge the feeling is of a hotel that has seen its...
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Dear guest
Thank you for choosing Okura Garden Hotel(Shanghai), we do appreciate that you like our location and our service. We are always committed to offer the best service to our guest with our sincere smile. Once again thank you for sharing your experience with us, we are looking forward to your next visit.
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This hotel was recommended to me and even though it wasn't close to The Bund and even though it's possibly not considered five-star, we couldn't have been happier staying here.
And just in case you read no further ...
Be mindful - the beds are VERY, VERY firm. I can't emphasise this enough. When you sit on them they have...
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Dear guest
Thank you for choosing Okura Garden Hotel (Shanghai) and share your own opinion with us.
We are so glad that you like our location. Though we are not the closest one to the Bund, our hotel enjoys an excellent way to the down town area in the city.
It is our honor that you are satisfied with our...
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It is an old hotel at good location. But if you are looking for a good relax at the pool or workout at a gym or other recreational activities after a busy hectic day in the town - then you might be surprised and disappointed that they are not part of the package you have paid - i.e. it is...
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Dear guest, thank you for choosing Okura Garden Hotel(shanghai) and thank you for giving us the comments here.
First we are very glad to know you like our location, it will bring our guests great convenience to better understand the city.
Besides, we do appreciate for your immediate reply which can help us to know what the customer thought. Although...
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