Stayed here for five nights during a visit to the Expo centre, nice hotel, had a room on the 20th floor together with Club Lounge Access, well worth the extra as the usual 'tea and coffee' or cocktails (5.30-9.30pm) are well worth together with breakfast make this a good deal. Room was well apointed, nice view out of the corner,... More

We enjoyed our stay. Excellent staff and breakfast!

I stayed here for two nights while on business and found this hotel inviting and comfortable. My standard room on a “Club” floor was in good condition, quiet and the wired internet worked fine. I did not have Club access but I did tour the club lounge on the 26th floor, which looked to be well appointed. The hotel staff... More

Stayed here for over a week. While on the Pudong side, it was only 10-15 minute walk to the S&T Museum Metro stop, and by taking line 2 could either get you to downtown or west to the Bund, Old Town, Nanjing Road and YuYuan Gardens very easily. Hotel was very comfortable, modern with a nod to Chinese style and... More

I've stayed at this hotel twice for business and will do so again in the future based on this hotels location and the great customer service I received on my last trip. The hotel is located within walking distance of several mall and restaurant areas where you can find local cuisine and Western restaurants in case you need your American... More

I stayed here for a few nights on business. The food in the Chinese restaurant was good. There is a franchise restaurant on the second floor which is authentic and cheap. Bar prices are high, but no worse than many hotels and high end bars. The room was good, the staff pleasant and helpful. The concierge helped me out with... More

This hotel offers excellent service and was able to tailor its services to specific requests from guests. I had requested extra complimentary bottles of water in the room on one trip, and when I returned to this hotel on the next trip, the extra bottles of water were put in my room without me asking. (You'll be surprised how many... More

I have stayed in this hotel 3 times ...all on business trips. Last I stayed here was in June 2011. The rooms were extremely comfortable. The staff was courteous. Because of the language problem I needed assistance of the conceirge which was not too forthcoming. Wished they were a bit more customerfriendly on that account as you require their assistance... More

What a wonderful crew, the staff at the 26th floor breakfast room was just delightful and made out stay fun. Roy at the front desk was a huge help as well. The Chinese Restaurant with the great reputation on the other hand was no great shakes, they could not be bothered to help a foreigner try and make sense of... More