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Kerry Hotel Pudong Shanghai

5.0 of 5
No.1388 Huamu Road, Pudong New District, Shanghai 201204, China (Shanghai New International Expo Center)
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Kerry Hotel Pudong Shanghai
Ranked #8 of 2,994 hotels in Shanghai
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238 reviews from our community

    Trip type
Traveller rating
    174
    52
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    2
    1
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New York City, New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 16 May 2013 NEW

As a frequent business traveler like myself, whenever I checked in the Club Floor of Pu Dong Kerry Hotel, the attention to details process starts..the cycle time from " Check in" to " settle down in the hotel guest room" always less than < 5 minutes time which is always within the envelop of waiting time tolerance.. For Morning Breakfast,... More

Was this review helpful? Yes
See 4 more reviews by G-Y0303 for Shanghai
Peter C, General Manager at Kerry Hotel Pudong Shanghai, responded to this review
17 May 2013

Dear G-YO303, Thank you for choosing the Kerry Hotel Pudong for your visit to Shanghai. Thank you so much for the great review on Trip Advisor, I am delighted you enjoyed your stay with us and have become a frequent guest of ours. I appreciate all the positive comments you made about the staff and the service of our Club... More

NSW
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 16 May 2013 NEW

Excellent service, great position. Everything from arrival to departure was spot on. When checking out there as even a free courtesy bus to take you to the train station. I will definately be staying there for any future business trips to Shanghai, and will be recommending the Kerry Hotel to others!!!

Was this review helpful? Yes
Peter C, General Manager at Kerry Hotel Pudong Shanghai, responded to this review
17 May 2013

Dear Brad B, Thank you for choosing the Kerry Hotel Pudong for your visit to Shanghai. Thank you so much for the great review on Trip Advisor, I am delighted you enjoyed your stay with us. Thank you for recommending our hotel to others, we really appreciate the positive word of mouth. I look forward to welcoming you back on... More

Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 15 May 2013 NEW via mobile

I've stayed in the Kerry Hotel a fee times and I consider it my favourite hotel in the world! The service there is world class and the staff cannot do enough for you. The hotel facilities are top rate and for the shoppers among you, the hotel is connect to a mall which has stores to appeal to travellers from... More

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Peter C, General Manager at Kerry Hotel Pudong Shanghai, responded to this review
16 May 2013

Dear ImprovisedTravel, Thank you for choosing the Kerry Hotel Pudong for your visit to Shanghai. I am thrilled you are a regular here. Thank you so much for the great review on Trip Advisor. I am happy that there was so many reasons for you to love our hotel, facilities and service. I must say we are very proud of... More

Shanghai, China
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 14 May 2013 NEW via mobile

Have stayed at Kerry Hotel a few times now since living in Shanghai. It is a great hotel whether traveling for business or pleasure, with or without kids. Many things to do and enjoy right at the hotel or adjacent, whether it is shopping, dining, massage, coffee or cocktails! Incredible gym for adults, and amazing kids area. Nearby Century Park... More

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Peter C, General Manager at Kerry Hotel Pudong Shanghai, responded to this review
16 May 2013

Dear GGG65 Thank you for choosing the Kerry Hotel Pudong for your visit to Shanghai. I am delighted to learn that you are a regular guest of ours and we have become your "home from home" while visiting Shanghai. I really appreciate you taking the time to review us and share your excellent impression of us on Trip Advisor. You... More

Curitiba
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 13 May 2013 NEW

I always stay in the Kerry when I visit Shanghai. My company's office is close by, my customers are close by and the hotel is close enough to the airport (PVG). Kerry's personnel are very attentive and helpful. The property is new. Rooms are spacious, modern and clean. The Club lounge is great, and so is its staff. The cost... More

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Peter C, General Manager at Kerry Hotel Pudong Shanghai, responded to this review
16 May 2013

Dear Mr1966, Thank you for choosing the Kerry Hotel Pudong for your visit to Shanghai. I am delighted to learn that we have become your "home from home" while visiting Shanghai and you enjoyed the overall experience while staying with us. I really appreciate you taking the time to review us and share your excellent impression of us on Trip... More

Singapore, Singapore
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 10 May 2013

Service is excellent. From the moment I was picked up by the hotel limousine to being greeted on arrival at the hotel, pre checked in and taken directly to my room, to the staff noting I was full of cold and arranging ginger tea to be delivered to my room & courtesy check up calls, to providing a coffee as... More

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Peter C, General Manager at Kerry Hotel Pudong Shanghai, responded to this review
12 May 2013

Dear MrPaul007, Thank you for choosing the Kerry Hotel Pudong for your visit to Shanghai. I am delighted to learn you enjoyed the overall experience while staying with us. I really appreciate you taking the time to highlight some of the memorable service experiences you received and also the seamless arrival experience. I am delighted our staff recognized that you... More

Shanghai, China
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
Reviews in 18 cities Reviews in 18 cities
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed 4 May 2013

We had 'staycation' at this hotel last year. The package included some credit for F&B, free entrance to kids play area and Century Park and spa treatment. Amazing kids Adventure Zone, right across from the big Century Park and fun court-yard type of settings with quite few dining options. We went with another family and although their kids had gigantic... More

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See 2 more reviews by Plinia for Shanghai
Peter C, General Manager at Kerry Hotel Pudong Shanghai, responded to this review
5 May 2013

Dear Plinia, Thank you for choosing the Kerry Hotel Pudong for your Shanghai Staycation last year. I was disappointed to learn you were not wowed by the overall experience and while there was some good elements, the whole thing did not just do it for you and your family. Please accept my apologies. I really appreciate you taking the time... More

Adelaide, South Australia, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 30 April 2013

Stayed on the club floors during a recent business trip to Shanghai. Staff could not have been more helpful, the hotel is wonderfully located with subway links and close to the Magliev airport train. Use the hotel shuttle bus. Lots of open spaces nearby for exercise and a huge gym in the hotel. Also linked to a shopping centre with... More

Was this review helpful? Yes 1
Peter C, General Manager at Kerry Hotel Pudong Shanghai, responded to this review
1 May 2013

Dear Andrew A Thank you for choosing the Kerry Hotel Pudong for your recent visit to Shanghai. I am thrilled you had a great stay. I really appreciate you taking the time to review us on Trip Advisor. I was happy to read your tip on our Spa, obviously you enjoyed your visit there and I appreciate you taking the... More

Perth, Australia
Senior Contributor
41 reviews 41 reviews
22 hotel reviews
Reviews in 20 cities Reviews in 20 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 28 April 2013

The location is great for the INternational Exhibition Centre, which is next door, the journey from the airport is also shorter than going across to the other side of the river to the bund area. The area itself is also very pleasant, with Century park just over the road. The club rooms are large and spacious, and the checking in... More

Was this review helpful? Yes 1
Peter C, General Manager at Kerry Hotel Pudong Shanghai, responded to this review
30 April 2013

Dear swagman6111, Thank you for making the Kerry Hotel your Hotel of Choice in Shanghai and thank you for choosing to stay with us. I appreciate you taking the time to rate us on Trip Advisor. As a Senior Contributor your comments are extremely important to us. I really appreciate your kind words and I am delighted that you had... More

Texas
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 27 April 2013

We stayed here for 1 night before continuing on a flight the following morning very early. The hotel sent a car to pick us up and the airport and it was waiting for us after we collected our luggage. We had a nice comfortable ride to the hotel. Once there a nice lady met us at the car and whisked... More

Was this review helpful? Yes 1
Peter C, General Manager at Kerry Hotel Pudong Shanghai, responded to this review
29 April 2013

Dear mfanderso, Thank you very much for choosing The Kerry Hotel Pudong on your recent visit to Shanghai. I appreciate you taking the time to comment about our hotel and you giving us your 'vote of confidence'. I am sorry you did not have more time to truly experience our hospitality and hope you will be able to return on... More

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Additional Information about Kerry Hotel Pudong Shanghai

Address: No.1388 Huamu Road, Pudong New District, Shanghai 201204, China
Phone Number:
Region: China > Shanghai > Shanghai New International Expo Center
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Children Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 2,994 hotels in Shanghai
Price range (per night): 275 AUD - 473 AUD
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Flowing seamlessly within the new Kerry Parkside complex, integrating the hotel with an office tower, serviced residences and lifestyle retail mall, Kerry Hotel Pudong, Shanghai is located in the heart of Pudong, opposite Century Park, the largest eco-park in Shanghai. While directly connected to the Shanghai New International Expo Center (SNIEC), the hotel is easily accessible to the rest of the Shanghai metropolis via the underground metro within the complex. Pudong International Airport is 30 minutes away by car and 15 minutes away by Maglev train. The hotel's 574 rooms and suites, most with expansive Century Park views, are designed for optimum ease in work rest and leisure, with complimentary broadband and wireless internet access. For those seeking a more personalised experience, The Club offers seven floors of exclusive accommodation, access to the Club Lounge, complimentary daily breakfasts, evening cocktails, express check-in and check-out, butler and concierge service and host of other privileges. Anchoring the hotel's lifestyle experience is an innovative three-in-one integrated destination for dining, entertaining and socialising: The COOK (international ala carte with open kitchens and gourmet deli), The MEET (steakhouse and grill) and The BREW (craft brewery). Kerry Sports, spanning 6,000 square metres across three levels, comprises a 24-hour fitness centre, an indoor swimming pool, a wellness spa, outdoor tennis court and basketball court, studios for yoga (including hot yoga), pilates, spinning, boxing and aerobics, and the Adventure Zone, an indoor children's playground. ... more   less 
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Kerry Hotel Pudong Shanghai
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