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Hilton Shanghai Hongqiao

4.5 of 5
No.1116 Hongsong East Road, Shanghai 201103, China
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Hilton Shanghai Hongqiao
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Ranked #18 of 2,712 hotels in Shanghai
4.5 of 5 stars 96 Reviews
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96 reviews from our community

    Trip type
Traveller rating
    54
    37
    4
    1
    0
Date Rating
Seattle, Washington
Top Contributor
56 reviews 56 reviews
Reviews in 38 cities Reviews in 38 cities
9 helpful votes 9 helpful votes
“New, comfortable rooms - better than Sheraton and Renaissance Hongqiao”
5 of 5 stars Reviewed 18 May 2012

Stayed here multiple times while on business in Shanghai. The hotel is one of the newest in Shanghai and the rooms are modern and comfortable. International 5-star quality. The heated pool is large enough for half-laps and the gym is well equipped. Facility and room wise this is much better than the Sheraton and Renaissance Hongqiao, although the location isn't... More

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See 2 more reviews by underock for Shanghai
Brice Pean, General Manager at Hilton Shanghai Hongqiao, responded to this review
27 May 2012

Greetings from the Hilton Shanghai Hongqiao! Thank you for your feedback on your visits to the Hilton Shanghai Hongqiao! We are delighted to read of your positive comments on our facilities. With regards to foreigner friendly shops, the Hong Mei Road which is located just under a 15 minute walk from the hotel has a host of boutiques, DVD stores... More

Fremont, California
Contributor
18 reviews 18 reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
“More bang for your buck”
5 of 5 stars Reviewed 22 April 2012
2
people found this review helpful

My son and I were in town for the Shanghai F1 race. Upon arrival, we were greeted promptly and were escorted by a front desk staff to our room. They don't have an executive floor, but I guess it eventually will be in "building 3" according to the description in the hotel guide. Our upgraded room is very spacious and... More

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Brice Pean, General Manager at Hilton Shanghai Hongqiao, responded to this review
24 April 2012

Greetings from the Hilton Shanghai Hongqiao! It was indeed delightful to read of your recent stay with us on this website and we appreciate the details that went into it. Indeed, our "Building 3" or now affectionately labeled as the Executive Tower has opened, it is starting to garner some great interest! The rooms size are larger versus the Deluxe... More

Falun, Sweden
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“Exclusive place with modern rooms and great service!”
5 of 5 stars Reviewed 20 April 2012
1
person found this review helpful

I travel a lot in my job, and use several hotels. This is by far the best hotel ever; great big modern rooms (spacious, designed etc), great fitness/gym/pool, great service, great view (IF you stay at 8th or higher; otherwise you might be staring at floors in abonded(?) neigbouring hotel) and good food. This is a bit from downtown yes,... More

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Brice Pean, General Manager at Hilton Shanghai Hongqiao, responded to this review
22 April 2012

Greetings from the Hilton Shanghai Hongqiao! We are delighted to read your of feedback on this website that you have had a great stay with us. Indeed, we are tad bit away from the down town area hence the reason why we have a shuttle service 3 times a day to the Bund area and the major shopping street, Nanjing... More

Shaoxing
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
“nice hotel but not so close to the airport”
4 of 5 stars Reviewed 13 April 2012

the Hotel is nice decorated and the rooms are really big. But what is so special about a flat-screen TV? Sure it has (and I guess the first Hilton Hotel, decades ago, was proud to have electrical light instead of kerosene lamps :o) No need to waste more words about the stuff inside the rooms - it is a one... More

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Brice Pean, General Manager at Hilton Shanghai Hongqiao, responded to this review
19 April 2012

Greetings from the Hilton Shanghai Hongqiao! We greatly appreciate your feedback on this website pertaining to your recent stay with us. We do regret that you had experienced some shortcomings particularly with traffic heading out to the airport. Indeed, in March, the city was busy particularly with the Airshow that was taking place at the Hongqiao Airport. The peak times... More

Linköping, Sweden
Top Contributor
54 reviews 54 reviews
Reviews in 26 cities Reviews in 26 cities
22 helpful votes 22 helpful votes
“Great Hotel!”
5 of 5 stars Reviewed 28 March 2012
1
person found this review helpful

This hotel is excellent! Very high standard with nice rooms. Try the swimmingpool and SPA. A little bit out of the way but for business is it excellent.

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See 3 more reviews by CamillaLejon for Shanghai
Brice Pean, General Manager at Hilton Shanghai Hongqiao, responded to this review
2 April 2012

Dear Ms. Lejon, Greetings from the Hilton Shanghai Hongqiao! We are delighted to read of your positive feedback with regards to your recent stay with us. Your note about our room and SPA services would indeed motivate the team to up keep our facilities to ensure the standards are maintained at all times. Indeed, whilst we may be away from... More

Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
“Unexpected poor service at Hilton”
2 of 5 stars Reviewed 18 March 2012

i had a business meeting at the hotel and was very unimpressed by the service standards. the front desk seems almost unresponsive, and staff are rude. or perhaps it is the normal chinese standards? you are also expected to pay 80RMB for parking if you stay overnight at the hotel, even if you have 2 parking coupons for today and... More

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Brice Pean, General Manager at Hilton Shanghai Hongqiao, responded to this review
19 March 2012

Greetings from the Hilton Shanghai Hongqiao! Please accept our sincere apologies for the inconvenience you had experienced in respect to your recent visit to us. We are concerned first and foremost for the poor response from our Front Desk team. As a testament to our strive for perfection, we have taken steps to ensure that this will never happen again... More

Belmont, California
Senior Contributor
29 reviews 29 reviews
Reviews in 22 cities Reviews in 22 cities
27 helpful votes 27 helpful votes
“Excellent business hotel near Hongqiao airport - new and modern”
4 of 5 stars Reviewed 17 March 2012

Stayed here for 3 nights and was very happy with both the service and the room. I like to stay at the Hongqiao area due to the convenience and this must be the best hotel nearby. I used to be a regular at the Marriott but am definitely switching over given the similarity in pricing. The hotel is very new,... More

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Brice Pean, General Manager at Hilton Shanghai Hongqiao, responded to this review
19 March 2012

Greetings from the Hilton Shanghai Hongqiao! We thank you for your feedback on this website and we are delighted to note that you have had a pleasant experience with us. We very much appreciate the comment about our team's service delivery and will share this feedback with them as it would certainly motivate them to continue delivering the Hilton hospitality!... More

Hong Kong, China
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Excellent Service & Free Drinks at the bar for Hilton HHonors”
4 of 5 stars Reviewed 6 March 2012

My favorite hotel in hongqiao, hotel staff is very helpful, room is very spacious, love the gym, don't forget to ask for free drinks coupon when you checkin (I think you have to be Hilton HHonors members - gold to entitle that).

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Brice Pean, General Manager at Hilton Shanghai Hongqiao, responded to this review
8 March 2012

Greetings from the Hilton Shanghai Hongqiao! Thank you for the feedback posted on this website with regards to your recent stay with us! We are delighted that you had a pleasant stay with us and found the services to your satisfaction. We will share your comments with our team members as this would spur them to continue extending the warm... More

Rochester, New York
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
“Absolutely wonderful property”
5 of 5 stars Reviewed 10 February 2012

It was so nice walking into the lobby at this Hilton, knowing it would be a pleasant stay. I only wish I had more time to enjoy the property but I got in later in the evening and left early for a flight. Staff was very helpful and friendly. Communication was easy. Lobby, hallways and elevators were clean and well... More

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Brice Pean, General Manager at Hilton Shanghai Hongqiao, responded to this review
15 February 2012

Greetings from the Hilton Shanghai Hongqiao! I greatly appreciate your feedback posted on this website with regards to your recent stay with us. We do appreciate the positive comments on the team's service delivery and will share this with them as this would certainly motivate them to continue to deliver the Hilton hospitality. We are also pleased to note that... More

Copenhagen, Denmark
Top Contributor
57 reviews 57 reviews
Reviews in 35 cities Reviews in 35 cities
70 helpful votes 70 helpful votes
“Pleasant surprice for a very competitive price”
5 of 5 stars Reviewed 29 January 2012

In the past 15+ years I have tried around 10 hotels in various locations in Shanghai. If you fly in and out of Shanghai Hongqiao airport this is a very convenient location between the city center and the airport. Except for a slow checkin - maybe because of a prepaid rate, where documents had to be a check in -... More

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Brice Pean, General Manager at Hilton Shanghai Hongqiao, responded to this review
30 January 2012

Greetings from the Hilton Shanghai Hongqiao! I greatly appreciate your feedback posted on this website with regards to your recent stay with us and am delighted to note that you had been pleased with the hotel facilities. We do however apologize for the shortcoming experienced with the check in process. Whilst all attempts are made to provide a hassle free... More

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Additional Information about Hilton Shanghai Hongqiao

No.1116 Hongsong East Road, Shanghai 201103, China
Price range (per night):* 141 AUD - 277 AUD

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Hilton Shanghai Hongqiao
No.1116 Hongsong East Road
Shanghai 201103
China
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What about that bathtub? Wonderful room. 正面入口 二号等のシングルルーム、これでシングル⁈
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