While the Waterhouse may have a nice design and set in a wonderful location, the service, room quality and layout and breakfast are at best three star quality. It is obvious that there is either no management or the management is resting on their past success. I would not recommend the Waterhouse, whether it be for a business stay or... More

This hotel is in a great spot by the river, a little tricky to find. It affords nice views of the city from the top terrace and it’s part of the Cool Docks area. Its design is very modern and peculiar, it’s got a lovely quirky / funky / hip ambiance. Breakfast is divine – porridge and croissants are scrumptious.... More

Anyone with an appreciation for architecture and design will appreciate this stunning hotel. Set within an old Japanese warehouse, Designers Neri&Hu have created a richly textured interior which juxtaposes raw brickwork and steel with timber, glass and smooth plasterboard. Peppered with exquisite danish furniture and delightful light fixtures, the Waterhouse offered a trans-formative experience: exceptional service coupled with site specific... More

Good location - although difficult to get to in a taxi without the address (there are no major landmarks nearby). Largely our problem as we didn't take a business card of the hotel with us. Great interior, friendly staff, good breakfast, very comfortable rooms, great view over the Bund & river. Would definitely recommend.

Was very excited to stay at the WaterHouse. The design of the hotel is modern industrial chic ... with nice touches of retro and modern furniture. Layout of room was great, but basic. Only disappointment was service. In fact all touch points with the staff and customer was a disappointment. Check In. Room Service. Concierge. Lobby Bar. At all times... More

First impressions matter. A lot. This hotel gives the impression of being a funky design enclave in shanghai but don't be fooled. Despite the good location (opposite the beach on the bund) and spring a great roof top bar there are a lot better and funnier places to stay in shanghai. So first impressions. Arrive. Two rooms booked. One room... More

This hotel might be a little off the beaten path (it's about a 15 minute walk to the south end of the Bund), but it's well worth the trek. The common areas and rooms are absolutely gorgeous and very well appointed—in-room espresso machine, soaking tub, and daily snack, for starters—and the restaurant is *excellent*. The daily breakfast, included in the... More

The Waterhouse at South Bund started life as a warehouse on the docks of Shanghai in the South Bund area. It's a funky boutique hotel that will surprise. From the outside it looks like a rundown warehouse but once you step through the doors you'll walk on the paved lobby floor and you'll see the exposed concrete walls. The rooms... More

What a great place- right on the river, a courtyard hotel with a gem of a restaurant. I stayed in the Jr bund suite and had fantastic views of the bund at night while sipping nespresso from the in room coffee bar (nice touch). The only potential issue, for those arriving from afar, is that there did not seem to... More