I stayed over 10 different hotels in Shanghai, and I can easily say that you can easily feel the difference in chain hotels and Chinese hotels. Although the level of luxury drops it worths the professionality. The hotel is located in a centeral location, right near the subway station. There are couple of malls nearby. It takes 10minutes by taxi... More

We stayed in this hotel for 3 nights. The interior is impressive, the location is good. We enjoyed our executive club member privileges. The only thing that could really be better is the friendliness and the personal care in the lobby (check in and concierge). More

Called hotel for train station name closest to hotel, operator struggled with english and thankfully my wife managed mandarin and got us to the hotel. In terms of an international establishment, i would have preferred to converse in english. Room was clean, new and on a high floor, we got great rest after hectic sightseeing every night we got back.... More

We stayed at this Grand Mercure for our anniversary. It was a very relaxing stay. When we arrived, we were kindly greeted by two English speaking receptionists. They were very nice and quickly had us on our way. The girl even looked up my Le Club membership number to ensure I got points for our stay. They even offered another... More

I am staying in this hotel for business reasons quite long and quite often. As long as I was new to the hotel I thought it was a very decent place. But the longer I stayed in this place I found annoyingly many flaws... The drinks in the restaurant and in the bar (venu lounge) are much too expensive: 48... More

After a very clean and good hotel in Japan , we would like to give this hotel in shanghai 4-5 . We are surprise and happy to stay here! More