The location is excellent because it's close to Metro(Subway) and Nanjing Rd. We booked a non-smoking room and it was spacious and clean. There are a lot of restaurants, shops and also the Bund is within walking distance. The hotel staff are very friendly with ok english speaking skills. Overall, a very comfortable stay in a nice enviroment...would stay at... More

The Hotel is centrally located near Peoples Square and Nanjing Road. The room was fantastic with a good sized queen bed, a small seating area and a desk. In the bathroom there was a separate shower and bath. I was only there for one day so didn't get to experience much within the hotel. I had to leave at 05:00... More

Oh boy did we strike gold when we chose this hotel to stay in Shanghai. Such a great location. It was a five star plus hotel. There were three restaurants to choose from. The staff was English speaking and very accommodating. The rooms were extemely clean, modern and ornate. They were also very roomy. The bathrooms were large as well.... More

I booked the hotel for 5 nights following the recommendation from Trip Advisor. It is a right choice. The location is right at the pedestrian site of Nanjing Rd, 150 meter away from line 2 metro station, close to most attraction around Nanjing Rd and line 2 metro station. The hotel lobby is huge and comfortable, the hotel staff are... More

The lobby was modern and well mantained, the room is up to date with todays generation as each room was fitted with an ipod docking alarm clock. The room was well maintained which truly lives up to the five star standard. I'd would certainly choose this hotel if you like modern and well maintained hotel. More

I stayed here with my sister in October for a girls' weekend. What a phenomenal hotel. Location: right across the street from Nanjing Road, the walking street. Located maybe about the middle of Nanjing Road as it runs from one end to the other. Easy walk to the Bund from the hotel. Service: Bellmen all spoke fantastic english. Enough to... More

Stayed four days right before thanksgiving and enjoyed it. We had booked a business suite, which wasn't available when we checked in at 11am, so they gave us a huge executive suite at not charge, but without the executive perks. Could easily sleep four, but only one bathroom inside the master bedroom. Location great - right next to east east... More

This is accurately a 4.5* hotel. It is not a 5* because the rooms are slightly worn down (not significantly). The hotel has very few king-size rooms on non-smoking floors and tried to up-sell me to an executive room for $40 more a night. The internet was very slow. That being said, the hotel rooms are large, it is a... More

When we arrived at the hotel the front desk was not able to confirm our reservation. This despite both a passport and my reservation number from hotels.com. The service person at the desk retried a number of time, including calling hotels.com, without success. OK the problem could have been either with the hotel or at hotels.com. What lost the hotel... More