I very much enjoyed staying at this hotel. My sons and I had a minor problem with a meal in the restaurant when we returned late one evening and wanted to eat at around 9:40 pm, but when I raised a complaint it was dealt with very well indeed. Our breakfasts were made free of charge, free fruit was delivered... More

I've stayed for a couple of nights in this shiny property recently. Everything in this hotel is luxurious - the hotel lobby, the room, and its bathroom. The bathroom had both a shower and a tub. The floor in the bathroom and the shower cubicle is made from white marble. The washbasin is of the salad bowl design that has... More

I stayed here for a couple of nights with a colleague, for a nearby convention. As with any hotel in Shanghai, its convenience is very much a function of where you need to be in this vast city. But taxis were fairly easy to get, and for the new business area around (IFC, Ping-An building, etc) it's of course ideal.... More

I stayed at the Gran Melia in Shanghai for business for 5night's and it is a fantastic property, especially for your business traveller. Since I was in Shanghai for a convention, I could not have selected a better property to stay in. The rooms are a great size and as for the bed…it was huge and comfortable (although they could... More

I stayed here for a week in a standard room L8 with river view. My room had everything bar a coffee maker and DVD player but the iPhone docking station/alarm is an indication of the quality of this business-class hotel. The bed was comfy although all the 4 pillows were too fat for me. The pool on L30 was amazing... More

I have been in this hotel during two nights, and I must say that this nights have been very exciting and very nice for the followings reasons, the staff is very friendly and attentive with clients, the room size it,s very big and the best part about the hotel is that the activities that that you can do, massage, gym,... More

I spent one week in this hotel with my family and we really enjoyed it. I've been here also last year for business and I liked it so much that I came back with the kids (age 12 and 7). We had time to go on the 30th floor and spend some hours at the pool and spa. It has... More

Stayed here with my partner, and really enjoyed it. Nice rooms, good food and really lovely staff. It's a bit modern business bland, but all beautifully done. The 30th floor swimming pool and spa were especially memorable with great views across to the Bund. Breakfast buffet simply enormous with everything that you could want. Easy access to all the other... More

The facilities were nice however the service is terrible. Arrogant front desk staff think he's better than you when checking you in. Noting we requested for non smoking rooms he said "I will give you a smoking room and if you think its terrible you can come back down". This was at midnight - being tired and weary I wouldn't... More