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Holiday Inn Express Montgomery

2.5 of 5
4273 Troy Hwy, Montgomery, AL 36116
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Holiday Inn Express Montgomery
Ranked #12 of 74 hotels in Montgomery
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68 reviews from our community

    Trip type
Traveller rating
    36
    15
    5
    6
    6
Date Rating
Savannah, Georgia, United States
1 review
5 of 5 stars Reviewed 11 March 2013

My father suffered a massive heart attack and stroke last week and I came in from Savannah, GA. After a long stay on the road and at Jackson Hospital ICU's waiting room, I hurriedly called Priority Club number. I then got to the counter and was told that the room was not available that I had booked. The front desk... More

Was this review helpful? Yes
Linda V, General Manager at Holiday Inn Express Montgomery, responded to this review
27 March 2013

Thank you so much for recognizing Tamika. We do train our staff to pay attention to our guest so that they can readily be of assistance if needed. Tamika is a joy to work with. We hope your father will make a complete recovery and that your next visit will be one of leisure. More

Alberta, Canada
Top Contributor
465 reviews 465 reviews
93 hotel reviews
Reviews in 155 cities Reviews in 155 cities
197 helpful votes 197 helpful votes
5 of 5 stars Reviewed 7 March 2013

We had a coupon from one of the travel discount magazines, and had a room for $72 + taxes = $82.50 /night. A good deal for a clean, comfortable hotel. It is a little far from downtown, but the price is right. Good breakfast, and friendly staff. The area is not posh, but not dangerous, either.

Was this review helpful? Yes
Linda V, General Manager at Holiday Inn Express Montgomery, responded to this review
27 March 2013

We are so happy to hear from our guest who have taken advantage of the coupon offers. We are so please to know that the rates and quality of service were worth your visit with us. We look forward to serving you again whenever you are in the area. More

Midland, Michigan
Top Contributor
86 reviews 86 reviews
8 hotel reviews
Reviews in 36 cities Reviews in 36 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 March 2013

We stayed at the Holiday Inn Express in Montgomery and mostly enjoyed our stay. The hotel isn't in the best of neighborhoods for finding restaurants or shopping nearby. Our room was clean and quiet with a comfortable king-sized bed. The climate control system in the room was broken so that you could not set your desired temperature. We stayed on... More

Was this review helpful? Yes 2
Linda V, General Manager at Holiday Inn Express Montgomery, responded to this review
27 March 2013

Thank you so very much for keeping us informed on what is most important to you during your stay. We are continually working on things that we can do to make things better in our area. Thank you so much for staying with us. Hopefully when you come again you will see a distinctive change. More

Atlanta, GA
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 1 February 2013

Went to montgomery to go to the creek casino. This hotel is not that close to the location but we went to the casino first and then the hotel. Got lost getting and the front desk was very helpful when we called to get us to their location. Room was nice and big. Clean and quiet. It was nice for... More

Was this review helpful? Yes
Linda V, General Manager at Holiday Inn Express Montgomery, responded to this review
14 February 2013

Thank you for your comment. We know you could have chosen anyone of the many hotels in our city but you chose us. You've had a good stay. Come back and we'll do our very best to make it a "Great Stay. More

Rochester, New York, United States
1 review
5 of 5 stars Reviewed 25 January 2013

I traveled to Alabama for a wedding. It was my first time in the state. Although I was not thrilled with the attractions... The Hotel was beyond my expectations! They were very welcoming even though my family and I were in a rush for wedding activities. The rooms were clean and fresh every day of our stay. The outdoor pool... More

Was this review helpful? Yes
Linda V, Manager at Holiday Inn Express Montgomery, responded to this review
14 February 2013

Thank you so much for letting us know that you had a great stay. That is really encouraging. Our goal is to give every guest the experience that you had. Thanks again for letting us know we are on the right track. More

Bayfield, CO
Senior Reviewer
9 reviews 9 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 January 2013

This was our 8th hotel of our trip over the holidays, and was the best value, most comfortable bed and pillows, and best breakfast. Very, very clean, and fresh looking/smelling room. Computer seemed to be down when we arrived at midnight, but the young lady (Jay) at the desk had our reservation and handled the computer confusion just fine. The... More

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Linda V, Manager at Holiday Inn Express Montgomery, responded to this review
24 January 2013

Thank you valued guest for your review. We look forward to seeing you again. More

Bradford, Massachusetts
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 15 December 2012

It took over 20 minutes to check-in and I had a reservation. Once inside it was fine. Hotel was clean and beds were comfortable. I like Holiday inn express, you get the same thing every time and very rarely is there a surprise.

Was this review helpful? Yes 7
Linda V, Manager at Holiday Inn Express Montgomery, responded to this review
18 December 2012

Thank you so much for the helpful feedback. I am sorry for the inconvience you experience at check in. By the time you return to us our new employee wil be able to check you in effortlessly. I am very pleased that rest of your stay was enjoyable. Thanks again. We look forward to seeing you on your next visit.... More

Milltown
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 27 November 2012

This place has the friendliest most helpful staff (we stayed here last year)! We had asked for an early check in and we forgot about the time difference arriving too early. Asked about restaurants and they recommended one and told us the room would be ready when we got back. Upon returning we were "upgraded" from 2 queens to a... More

Was this review helpful? Yes
Linda V, General Manager at Holiday Inn Express Montgomery, responded to this review
30 November 2012

Thank you so much for the affirmation that we are mainating the quality of service that is well known by the Holiday Inn Family brand of Intercontinental Hotels. We look forward to seeing you and your family on your next visit. Withe great appreciation, Linda Van Diver More

Kansas City, Missouri
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 14 October 2012

This hotel is a bit off the beaten path and not in a particularly good area, but not far from the city center and Cloverdale either. The staff did not seem friendly; at the manager's reception on Wednesday the manager and his assistant just sat there and said little to anyone; the front desk people were just ok, one lady... More

Was this review helpful? Yes 9
See 2 more reviews by TreschichommeKC for Montgomery
Linda V, Manager at Holiday Inn Express Montgomery, responded to this review
24 January 2013

Thank you for your comments. We do not want to be just ok, so we continually strive to be great. Thanks again. More

Story, Wyoming U.S.A.
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 14 October 2012

This place was more than wonderful. The staff was very helpful, both the evening and morning. We would highly recommend this motel to any and all people traveling to Montgomery, Alabama. Cannot express how happy we were there. The room was nice and big, clean and well kept.

Was this review helpful? Yes
See 2 more reviews by karylynp for Montgomery
Linda V, General Manager at Holiday Inn Express Montgomery, responded to this review
15 October 2012

Thank you for choosing our Holiday Inn Express. We are so please to have been part of your wonderful exprience here in Montgomery. We look forward to many more such experiences. STAY YOU More

 
 
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Additional Information about Holiday Inn Express Montgomery

Also Known As:
Holiday Inn Express Montgomery Hotel Montgomery
Holiday Inn Express Montgomery Hotel
Holiday Inn Montgomery
Montgomery Holiday Inn
Address: 4273 Troy Hwy, Montgomery, AL 36116
Phone Number:
Region: United States > Alabama > Montgomery
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotels in Montgomery
Price range (per night): $87 - $105
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Montgomery's first Holiday Inn Express Hotel & Suites invites you to "Stay Smart" Conveniently located on Hwy 231. It's a great stop for roadtrippers, business travelers and anyone who values a comfortable stay, in a clean environment and with a great staff. Malls, Restaurants and Montgomery's main activities are within few minutes. This facility offers 59 spacious guest rooms including specialty suites with amenities such as mini fridges, microwaves, coffee makers and sofa beds. Handicap accessible rooms available with a roll-in-shower or bath tub with a swing down bench, non-smoking or smoking.Hotel guests enjoy a delicious complimentary breakfast bar beginning at 6:00 AM until 9:00 AM (featuring fresh, hot cinnamon rolls, assorted breads, fresh fruit, whole grain cereals, pastries, muffins, milk, juice, sausage patties, biscuits & gravy, and so much more!!!) Lobby coffee is available after breakfast hours and complimentary coffee or tea is available for guest rooms 24 hours a day.All of our rooms have spacious work areas, 2-line speaker phones with data ports, voice mail, and free high speed Internet access. Maintain your fitness routine in our on-site cardiovascular fitness facility or soak away your troubles in a Jacuzzi tub suite. We also have a conference room with 65 seats, and a board room with 12 seats.'Stay Smart with us.' ... more   less 
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Holiday Inn Express Montgomery
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