the hotel is not bad and the staff is friendly positive and helpful...and it's located in a decent location in mobile More

I stayed at the Emerald Palms Hotel and Conference Center last Sunday night and it was excellent. The staff was extremely helpful and the breakfast was delicious. More

The receptionist Tanya was very friendly and helpful with any question I had More

The room was so cheap I was expecting a lot worse than what I got. Good value. More

Yikes is a pleasent way of saying that this was the worst hotel/motel that I have ever encountered. Our room was filthy, bugs galore, no towels, mold on the ceiling and holes in the sheets. We had been driving for ten hour and it was very late or we would not have even stayed. Nevertheless, we stayed four hours, caught... More

This place is run down in the worst way. There was a "security guard" in the lobby that looked like a gang banger and he was just hangin out on the lobby internet. There were drunks and what appeared to be prosititutes coming back and fourth from the in-house bar. Thug looking characters hangin' on the counter begging for more... More

The place has roachs every where, the cleaning staff does notting but pick up the garbage and take the dirty towels. Never do they leave clean towels. People run up and down the halls at 3:oo am and slam the doors. One night I was robbed at gun point just for my lighter. The security is there just for the... More

Upon arrival, pulled into a very active parking lot. Decided to check in before bringing the kids in. Like other reviews i've seen here, the lobby was smoky, stinky and the check in line was long and slow. A security guard was posted by the counter but that didn't make us feel secure. He was obviously there to protect the... More

I checked in the hotel for three days. However, I seldom stay at the hotel for I was out downtown doing business and that was what I was doing in Mobile. There were no traces of cleaning during the first day of stay. I called the housekeeping and they said there was a mistake in housekeeping and they would clean... More