I usually stay at bed and breakfasts, but family booked this place for me to begin a Civil War exploration through Alabama, Mississippi and Tennessee. It was much different than your usual hotel....super friendly, helpful staff and a very comfortable bed and reading chair in a very clean room. This hotel is set back from the highway, so traffic noise... More

Recently on my way to The Gulf Coast I spent a short overnight stay at the Best Western Plus Madison- Huntsville. The hotel is located several miles off of I-65, (actually most of the other hotels in this area are located in the same area as the Best Western). At check in the staff was fast and friendly. They informed... More

My husband and I have been traveling with our company on business for two years or more and have experienced many hotels. Our stay here was for three weeks. The management and staff here are by far the best we have ever experienced, from the front desk to the housekeeping. We would advise anyone that is coming to this area... More

I loved my extended stay here! Beth, Robin, and Adam were excellent. They made sure I was taken care of in all aspects of living there. If there was any issues they were taken care of immediately. Overall great environment

Exceptional staff. Eric, Christina, and Robin went above and beyond to make sure the environment was welcoming and friendly. Maintenance promptly responded after I reported a problem with my room. Breakfast buffet was very good. Rooms were clean and bed comfortable. Overall room quality is average only because the wall mounted ventillation is louder than expected, expecially if working at... More

I recently was on a business trip to Huntsville and stayed the the Best Western Plus for three nights. I was very satifsfied with the room and the service. I came in on a Tuesday evening and was able to enjoy the manager's reception (wine and munchies) the hotel hosts every Tuesday evening. I receied a voucher for breakast, although... More

I recently traveled to Huntsville/Decatur area (Madison county) and was lucky enough to choose the Best Western Plus Madison. When I arrived the Gentleman at the desk saw that I was traveling alone and suggested to change my reservation to king bed instead of doubles which I forgot to do. I am a large man and have back issues and... More

I expect a lot more from a BW plus. The first room had a problem and the staff moved me quickly. Staff is nice but the rooms are basic, bathroom is small and there isnt any breakfast included (wasn't told that when I checked in) Breakfast buffet was poor. The grits were dry, gravy was old and looked horrible, most... More