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Country Inn & Suites - Huntsville

2.5 of 5
4880 University Drive, Huntsville, AL 35816
Hotel amenities
Country Inn & Suites - Huntsville
Ranked #45 of 53 hotels in Huntsville
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34 reviews from our community

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Date Rating
Cleveland, Georgia
Top Contributor
142 reviews 142 reviews
70 hotel reviews
Reviews in 84 cities Reviews in 84 cities
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 20 April 2013

It wasn't that bad. My room was clean and very spacious. Traveling alone, and only for one night, I had a spacious two-room suite; but, the motel did show its age. The air conditioner was broken, but I had already settled in, so I just opened the windows. It was a nice night. Nonetheless, the furniture and carpets were a... More

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2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 29 March 2013 via mobile

I got in late after driving 9 hrs. Was really looking forward to a good sleep. Building looked nice. Suite was quite nice, had the usually Country Inn maintenance issues like tub needing to be refinished badly. But overall nice. However, both myself and my daughter were awaken by repeated slamming doors (at least 50 of them, no joke) and... More

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Ann D, General Manager at Country Inn & Suites - Huntsville, responded to this review
1 April 2013

Good Afternoon Flippertech; I wanted to take the opportunity to write back in response to your review today. As always I appreciate hearing form our guests in order to find both what we are doing well and where we could use improvement. First I'd like to thank you for your appreciation of the property in most respects, noting that you... More

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Knoxville, Tennessee
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed 25 February 2013

I booked this room through Hotwire and that was my first mistake. After booking, I found that I could have gotten the same rate through Country Inn. The room we were assigned was on the second floor toward the back of the hotel, room 1217. When we got on the elevator it was dirty. The further we advanced through the... More

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Ann D, General Manager at Country Inn & Suites - Huntsville, responded to this review
26 February 2013

Good Afternoon Slanted, I wanted to take a moment and thank you for sharing with us some of the items that you felt we could improve upon for a future visit for you and/or another guest. We are very excited to let you know that we are under new ownership and are currently beginning some overhauls in our physical product.... More

1 review
2 of 5 stars Reviewed 16 February 2013 via mobile

Sounded like the people above us were about to come crashing in!! Terrible construction. Also heat did not work so Very cold! We were told that it was another type of hotel before being bought by Country Inns...they need to do a lot of work on it

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Ann D, General Manager at Country Inn & Suites - Huntsville, responded to this review
18 February 2013

Dear S. Mitchell, I understand that you did not completely enjoy your stay here at the Country Inn and Suites in Huntsville, Al this past weekend. I see that there were some concerns both with noise level and with the age of the property. We are currently working to upgrade many of the items in our rooms as well as... More

Nashville, Indiana
1 review
5 of 5 stars Reviewed 14 February 2013

Easy to find. Clean, safe location with every type restaurant & shopping within minutes from hotel. Helpful, friendly & professional front desk staff. We have stayed in this chain throughout IL, IN, AZ, TN, AL. All have the same basic great amenities but this was the best location yet.

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Ann D, General Manager at Country Inn & Suites - Huntsville, responded to this review
16 February 2013

Dear Karen, Thank you so much for your kind words. I will share your review with all of the staff. We all are working very hard to upgrade the property both physically and with the subtle touches of staff engagement with you, our valued guests. We will look forward to seeing you again should you return to the Huntsville, Al... More

Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 10 November 2012 via mobile

Hotel is old and out of date. I was very disappointed. The cookies were not fresh. Colors were fadded. Not sure where the pictures came from on this review. The hotel did not look like this. Outside fools you since it doesn't look that bad. Only plus its the rooms are very large.

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Ann D, General Manager at Country Inn & Suites - Huntsville, responded to this review
12 November 2012

I am sincerely sorry that you did not enjoy your stay with us at the Country Inn and Suites, Huntsville Al. We appreciate the concerns you shared regarding updates needed and plans are being considered currently. I am not sure what happened with your afternoon cookies as the are prepared fresh daily, while the kitchen is preparing breakfast. I hope... More

Rochelle
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 9 September 2012

After staying at the awful Country Inn & Suites in Cartersville, GA, I don't know why we keep staying at these, except you get the gems like in Montgomery AL and Valdosta, GA. In Huntsville, we were travelling to see the volleyball tourny at UAH. Many of the teams stayed here and our daughter stayed with her college team and... More

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Michigan
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 21 August 2012

Booked this because we needed to be close to Space Center and we have had fine experiences with this hotel chain in the past. However, this was a disgusting hotel. The ceilings in hallway were sagging, the bathroom was filthy, and the cabinets had chunks of wood missing. The ceiling had dark spots all over and the carpets had large... More

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Carlson Hotels C, Online Customer Support at Country Inn & Suites - Huntsville, responded to this review
30 August 2012

We are very sorry to hear about the problems you encountered. We understand how frustrated you must feel. I have addressed your concerns regarding the cleanliness of the hotel with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it... More

Roswell, Georgia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 August 2012

We stayed in this hotel just overnight- we didn't want to drive home too late at night. I will say that the location is not bad if you are visiting the Space Center-Only about 3 miles away. Check-in was average and routine... nothing stood out in both good or bad ways. By then, I could already tell that the clening... More

Was this review helpful? Yes 1
Carlson Hotels C, Online Customer Support at Country Inn & Suites - Huntsville, responded to this review
30 August 2012

We are very sorry to hear about the problems you encountered. We understand how frustrated you must feel. I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in... More

Baltimore, Maryland
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 15 July 2012

Where to start? The wallpaper by the sink was moldy and peeling off the walls. The open cabinet under the sink was moldy and sagging, the tub was filthy and covered w/ body hair when I checked in. I don’t think the hallway carpet was vacuumed at all during my 5 day stay. The inside stairwell was filthy as well... More

Was this review helpful? Yes 1
 
 
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Additional Information about Country Inn & Suites - Huntsville

Also Known As:
Country Inn & Suites - Huntsville Hotel Huntsville
Country Inn And Suites - Huntsville
Country Inn & Suites - Huntsville Hotel
Huntsville Country Inn
Country Inn Huntsville
Address: 4880 University Drive, Huntsville, AL 35816
Region: United States > Alabama > Huntsville
Amenities:
Business Centre Fitness Centre Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #45 of 53 hotels in Huntsville
Price range (per night): $79 - $101
Hotel Class:2.5 star (2.5*)
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