Hampton Inn & Suites Birmingham-Hoover-Galleria (AL): See 54 Hotel Reviews and 36 Photos

JRH-McTX

McKinney, Texas

1 review

Reviewed 21 May 2013 NEW

A great room with an exceptional staff. The only problem was the internet in the breakfast area is spotty. Close to some great eating establishment if you have a car. It is in a great neighborhood so you feel safe.

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JhagerGermany

Baton Rouge, Louisiana

Reviewer

3 reviews

Reviews in 3 cities

“Quite a surprise!!”

Reviewed 10 May 2013

It was race weekend in Talladega, and most of the hotels were tried we booked. We just happened to find this online and booked it. It is a gorgeous facility, new and clean, very well decorated. Room was laid out with the tv in a far corner, which wasn't preferable, bed was a bit soft and a/c controls were frustrating... More

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Thank you very much for your recent review of our hotel. We work very hard to achieve excellence in product and service and truly appreicate guest feedback as it helps us measure our performance and find areas of improvement. We appreciate your comments about the Tv location and bed comfort and a/c adjustment, I will take these to our managent... More

Neal C

Marietta, United States

1 review

“Nice place”

Reviewed 9 May 2013

Very nice, clean hotel with friendly staff. Hilton and Hampton Inn have gone to a very annoying AC system that only works when you are in the room. If you like to come back from dinner to a nice cool hotel room, you will need to stay somewhere else.

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Thank you very much for your recent review of our hotel. We appreciate your comments and guest feedback is insturmental in helping us measure our performance and find areas of improvement. The air condtion settings are part of our efforts towards thelping the environment with energy saver program. We will certainly re-evaluate that initiative and look for a system that... More

alabama_number_1

Livingston, Alabama

Reviewer

3 reviews

Reviews in 2 cities

2 helpful votes

“Great Location”

Reviewed 2 May 2013

This hotel is located right behind the Galleria. The hotel is covienient to many other shopping and eating venues. If you needed to travel, you get on the Galleria FlyOver and you are on the interstate to carry you to any area of Birmingham you need. This allows you to avoid the traffic of 280 and Interstate 65. It is... More

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Thank you very much for your recent review of our hotel. We take great strides in providing our guest with an excellent stay experience and are always rejoiced to learn that we have achieved this goal. I will share your comments with our team and we look forward to your next stay with us. More

Anthony H

New Market, AL, United States

1 review

“A Good Place to stay”

Reviewed 20 April 2013

Overall, I would return to this location In Hoover, Alabama. A great looking place and very clean. The location was in a secure location and close to food and shopping. A very slow couple was in front of us which delayed us getting our room but when it was our turn things went smoothly. My wife wished for other than... More

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We appreciate your recent review of our hotel and thank you for staying with us. Guest feedback helps us measure our performance and we find reviews such as yours vary vaulable. I have taken your comments about adding turkey sausage to our corp office. We are always striving to find new items for the breakfast bar so your suggestion is... More

Dee P

Chicago, Illinois, United States

Reviewer

3 reviews

3 hotel reviews

Reviews in 3 cities

2 helpful votes

“Nice location. Clean. Spacious.”

Reviewed 31 March 2013

On a trip from Chicago to Gulf Shores, we stopped in Hoover for the night. The hotel was easy to find, the staff was accommodating even though we arrived late, and the location was great. Close to the highway and lots of restaurants close by. My only criticism was breakfast the next morning. While the food was fine, the orange... More

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Thank you very much for your recent review of our hotel. We appreciate feedback from our guest as it helps us measure our performance and areas that require improvement. We have already made adjustements to the breakfast department. Thank you again for staying with us and we look forward to your next visit. More

Risa E

Prattville, Alabama, United States

2 reviews

Reviews in 2 cities

“Weekend getaway”

Reviewed 4 March 2013

This hotel is close to our grandchildren where we can go visit but also get away for a little while. We've stayed at several hotels in and around the area of John Hawkins Parkway and have had some disappointing visits, including one freezing indoor pool (confirmed when I made the reservation to be in good working order) where I had... More

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Thank you very much for your recent review of our hotel. Our team works very hard to provide excellence in service and product to our guest. Thank you for your feedback. We look forward to your next stay with us. More

N C

Plymouth, Michigan

Reviewer

3 reviews

Reviews in 2 cities

1 helpful vote

“Great location”

Reviewed 1 March 2013

We chose this Hampton because of its location to friends we were visiting. There was ample shopping and dining nearby. The room was considered a suite, with 2 queen beds and a sleeper sofa,but It was one big room. The sleeper sofa was unacceptable to sleep two people and the lone sleeper needed to sleep with his head away from... More

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Thank you very much for your recent review of our hotel. The double queen suite is indeed a very large room..it is a studio suite. We do have some two room suites as well a huge selection of different roomtypes. Thank you for your review, I will certainly share your comments with our team and management. If we can get... More

Dobber2012

Montgomery, Alabama

2 reviews

Reviews in 2 cities

6 helpful votes

“Clean, convenient and comfortable”

Reviewed 25 February 2013

I like the size of this hotel. Just a few floors tall, it is easy to manage as opposed to a huge hotel where you park way out and are put on a high floor. Free wifi internet with Hilton Honors membership. HDTV, microfrige, wet bar sink--very nice set up. Convenient to Galleria and to the interstate. Only slightly unpleasant... More

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Thank you very much for your recent review of our hotel. We work very hard to provide excellence in product and service. And guest reviews help us measure our performance in these areas. I have taken your feedback to our team and service issues will be addressed. Our team is trained to WOW guest and that is something that is... More

pianogardenlover

Marietta, Georgia

Senior Contributor

27 reviews

13 hotel reviews

Reviews in 15 cities

7 helpful votes

“Nice and great location”

Reviewed 25 February 2013

I had a room on the Galleria view side. Very nice and my favorite place was right in front....Starbucks! Location near shops and easy access from the Interstate I-20. Jason's Deli also in front of this hotel. Stay here!

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Thank you very much for your recent review of our hotel. We are glad you found our location very convenient and accessible. We work hard to provide excellence in product and service and I will be glad to share your comments with our team. We look forward to your next stay with us. More

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Hampton Inn & Suites Birmingham-Hoover-Galleria Hotel

Hampton Inn & Suites Birmingham-Hoover-Galleria

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