In the past I have always associated the name Holiday Inn with a decent hotel experience. This Holiday Inn needed a refurbishing badly. the mattresses were worn out, the carpeting in the rooms was worn, the maid service was sporadic (coffee was not replaced, we were asked if we wanted our room tidied by the maid .. in other words,... More

this hotel looks good on the outside but it has some problems. First of all, we had rented two rooms and the clerk told me the room numbers were 320 and 334. The cards even had those numberw written down on them. After three times all the way up and down the hallway we concluded that there wasn't a room... More

This was the least expensive of the several hotels located in a row in this area of Birmingham. After staying there, I can see why. Being a resident of Memphis, TN, home of Holiday Inn, this property did NOT meet my expectations for a Holiday Inn Franchisee. Things started off well. My wife and I were going to Birmingham for... More

I thought my wife and I had a decent stay at Holiday Inn, but would stay elsewhere in future. Reasons for this are as follows: Overflowing trash can by cold coffee in lobby upon arrival. I thought, yes, I would like a cup of coffee as we were leaving for restaurant, but had to pour out. May seem simple, but... More

First, I'll start with the positive, the room was nice, small but nice. The decor is lovely in this hotel and the breakfast while not free was good. It is a newer hotel in the holiday inn brand. I cashed in some Priority Club points to stay here on a Sunday evening. there might have been 10 cars in the... More

This is my 3rd stay at this hotel. I wrote a previous review in October of 2010 regarding the room. I do not understand how hard it is to make sure the fire alarm is in good working order. My previous review was about a towel being left on the alarm and this time the alarm is hanging off the... More

The Birmingham Holiday Inn is close to I-65. The area is full of restaurants and shopping. I stayed there on a Friday night and got a price 1/2 of normal rates. The room is nice and has a spacious built in shower rather than the cramped bath/shower you usually see in the standard hotel room. The hotel has a restaurant/bar... More

This particular Holiday Inn is a "Must-Stay" location. The rooms are huge. The beds are very comfortable. The hotel is quiet - close by I-65, buut far away that you don't hear the traffic. The food is absolutely wonderful. Lisa greets you with a smile at the front desk, and Theresa takes excellent care of you in the dining room.... More

I arrived at the hotel and it looked great on the outside. When i got to my room , I had worn out carpets with foot prints worn into them. They were dirty to. I also wanted a cup of tea and there was none in the room Had to go buy tea bags to have in my room. The... More