We booked this condo through Hotwire, which used ResortQuest as the local contact. We arrived in Gulf Shores at 7:30 in the evening, only to find that the Crystal Towers lobby was completely deserted (we never saw the first employee there the entire weekend). We called the number on Hotwire and were told to drive back over the Intercoastal Waterway... More

We have now stayed in this complex twice. We rented once through Young's Suncoast and had a great experience and unit. We rented another time through a private owner (Home Away #180675) and did not like our unit and would not stay in it again (unit 205). The Crystal Tower complex is wonderful! We frequent the Gulf Shores area and... More

We have a family of 5 and rented a two bedroom condo for the week. The condo was very clean and attractive. We had a nice deck that overlooked the pool and beach. Our kids loved the big pool with the lazy river and the beach was perfect! The catwalk made it easy to get to the pool and beach,... More

We stayed in 305 and it was wonderful. Everything was very clean and looked brand new. The furnishings were beautiful. The three pools were all great and we loved the catwalk to the beach. The kids thought it was cool! Also, enjoyed the small game room. The staff was helpful and very friendly. Best place we ever stayed! Hope we... More

We stayed here for spring break with our family and enjoyed it. We were surprised, however, that there were quite a few units rented by college kids Depending on where your unit was, it could have been quite noisy if you were next to one of these. Sometimes at night we had to close our patio doors because of all... More

Never having been to Gulf Shores before I did a little reasearch and relied on reviews from tripadvisor. The overall rating is good and except for those few people you will never please the reviews were favorable. The reviews were on target, clean, well kept and most of all family friendly. We enjoyed our time there and plan to return... More

We come back for the pools. While the condos are across the street from the ocean, we have found that you get a better pool space. The individual condos can be rented through several sources. We have used www.vrbo.com and www.youngssuncoast.com. You take a slight risk with vrbo because they are individually owned, cleaned, stocked, etc. you won't be sorry... More

called on our way to the condo for instructions to check in since we would be checking in after hours. was told our 'packet & key' would be left downstairs in the deposit box and was given a 'code' to get in the box. entered the code (9:20pm) to find nothing in the box!! called again and was told "sorry,... More

I grew up 5 hours from Gulf Shores and I have traveled extensively and can say, these are some of the most beautiful beaches you will ever see! The sand is as fine as sugar and a beautiful white color. Pros: Even though the resort was across the street from the beach, there was a crosswalk and the pool/beach was... More