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BEST WESTERN River City Hotel

1305 Front Ave., Decatur, AL 35603
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BEST WESTERN River City Hotel
Ranked #6 of 15 hotels in Decatur
3.5 of 5 stars 17 Reviews
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17 reviews from our community

    Trip type
Traveller rating
    4
    9
    0
    2
    2
Date Rating
Birmingham, AL
2 reviews
4 of 5 stars Reviewed 25 May 2012 NEW

Stayed at Best Western last Mon. and Tues. nights. Overall a pleasant experience with a very good government rate price. I did not experience the place as being dirty or stinky. There was a stained area of the hall carpet that needs thorough cleaning or replacement but everything else was neat and tidy. The room was especially clean and neat.... More

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Gaylord, Michigan
1 review
4 of 5 stars Reviewed 3 May 2012

I am currently staying at the Best Western in River City and although we are on the third floor and I agree that this nonsmoking floor does smell of smoke I beleave the pros out weigh the cons.The hotel for starter has a GREAT staff (so far very friendly), compared to a few other hotels in the area their costs... More

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Midwest
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 8 April 2012

I booked this hotel because of the high ratings on Trip Advisor but I had a different experience. The lobby and hallways smelled like stale cigarettes and our room was not clean. We had a pet friendly room for which we paid extra. It smelled odd, was beat up, and the carpet was grungy. The bathroom door would not close... More

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4 of 5 stars Reviewed 15 December 2011

I found this location thru BW's 1-800 number. It's a little out of the way for us truck drivers, but not bad. The staff was very nice, smooth check-in, and large and comfortable rooms. I was on the second floor, (yes, I smoke). Very comfortable pillows, and great water pressure. Good breakfast. Wifi was very strong. I would stay here... More

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swansea u.k.
Contributor
15 reviews 15 reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 7 November 2011

This was our first time in the U.S.A. from the U.K. we found the Hotel clean and comfortable, the staff were all great from housekeeping to frount desk. We also used the pool which was clean. I wish we could return some time.

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Mt.Orab,Ohio
Top Contributor
50 reviews 50 reviews
Reviews in 28 cities Reviews in 28 cities
42 helpful votes 42 helpful votes
1 of 5 stars Reviewed 6 October 2011
1
person found this review helpful

Yes, my husband smokes, He has that right. So we ask for a smoking room and get the second floor. We get off the elevator and it smells like an ashtray. and so does our room. It smelled so bad, I opened the window and slept with it open. There was no shampoo to wash our hair.Everything just felt nasty.... More

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janssen parrish, General Manager at BEST WESTERN River City Hotel, responded to this review
18 October 2011

I am truly sorry for the problems associated with your recent stay at our property. We do have an entire floor dedicated to smokers and although we do treat all of our smoking areas with an industrial ozonation device and industry approved smoke neutralizers the odor may still bleed through at times. And we are indeed eight miles from the... More

Louisville
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 26 September 2011 via mobile
1
person found this review helpful

Evidently, this hotel believes that smoke doesn't rise. They accommodate the smokers on the second floor and the non-smoker are stuck on the floor above. The walls and floor are so thin, that the smoke just permeated the room (one cigarette at a time, all-night-long). The floors in the hallways and inside the room are dingie and even sticky in... More

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janssen parrish, General Manager at BEST WESTERN River City Hotel, responded to this review
29 September 2011

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we... More

Toccoa, Georgia
Contributor
15 reviews 15 reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 25 August 2011

My husband and I recently stayed in Decatur, AL at the River City Best Western. This is a fairly new and very nice facility, easy to find just off a major roadway. The room was quite large--one of the largest we had during our nine days of travel--and very clean. There was a large countertop in the bathroom, a microwave,... More

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Rockford, Illinois
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 20 June 2011

We stayed here on a road trip from FL to IL. The hotel is located 8 miles from I65, but it was worth the drive. The facility was clean and quiet, and the breakfast was good. It was a great value.

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South Carolina
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 13 June 2011

Even though the hotel is a little dated, our room was very clean and the staff was extra nice!

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Additional Information about BEST WESTERN River City Hotel

  • Best Western Decatur
  • Decatur Best Western
Address: 1305 Front Ave., Decatur, AL 35603
Price range (per night):* 78 AUD - 88 AUD

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BEST WESTERN River City Hotel
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