No complaints, wonderful service! Check in went smoothly, friendly staff! Breakfast each morning was great, plenty to choose from.
Rooms were clean! Beds and pillows were very comfortable! The cleaning staff was generous in making sure that our beds were made back each day, hotel room garbage pails refreshed, and plenty of towels and soap/shampoo on hand.
The pool was...
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Our check-in at the Best Western Fairwinds hotel in Cullman, AL, was by far the best check-in we've ever had. Rachel Warren, the front desk manager, was pleasant, courteous, and efficient in the check-in process. We were tired from traveling all day and when we checked in, she had everything ready for us and even gave us a complimentary snack...
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Hello Michael,
WOW is all I can say! To say you had the best check-in you have ever had here at our hotel is the ultimate compliment. I am glad after a long day of traveling you were able to unwind and relax. Thank you so much for the compliments and the review. We look forward to seeing you the...
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Excelent stay,the room was very clean and the staff was very helpful an overall great experience.
Hello James,
I am so happy you found our hotel to be very clean, and our staff to be helpful. Everyday we
try to improve on our service so we can better satisfy our guest. Thank you for taking your time and letting us know how we are doing. We hope to see you stop in on your trip back...
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Our son and the rest of his baseball team and their parents stayed here for a local tournament and the staff here was very accomodating. The rooms were clean and we appreciated the nice flat screen tv and the complimentary breakfast. The front desk manager called the night before to see how many of the boys were eating breakfast to...
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Hello Val,
We are so happy that your team decided to stay with us and had a pleasant stay! We always try to take very good care of our guests when they are here by showing good old fashion southern hospitality. Thank you for giving us such a wonderful review, and glad to see you enjoyed our new 37 inch...
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This hotel is a good choice for an overnight stop. There is some renovations going on so it is just getting nicer. The room was comfortable but there were a few cobwebs so a good thorough cleaning could be done. The staff was super friendly.
Hi Soniebug,
Thanks for your review and your compliment on our staff. I am glad you enjoyed your stay here. Shortly after seeing your review we did a deep spring cleaning! As we all know Rome wasn't built in a day so we are still doing upgrades and updates to the property in the rooms and in the lobby/ dining...
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One night stay with dog. Desk clerk was MOST pleasant and helpful and was back in the morning for the breakfast shift.
Outside room entrance (vs hallways), but that was useful with the dog on this trip. I could park right at the room door.
There are very nice sidewalks for pet walking in this area! I could walk the...
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As a Best Western Rewards member, I probably end up with better rooms. Having said that, I think all the rooms in this facility are probably the same - clean, roomy, and comfortable. You're not talking about the Taj Mahal here, but this Best Western is among the best.
Be careful - It can be easily missed when getting off...
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I found the desk clerk to be very nice and the room to be very clean. The truck parking right in front of the hotel was very nice and room for plenty of trucks.
Hello Don,
I am so glad that you felt right at home when you stayed with us, that is our goal! Thank you for your compliment on our front desk staff as well. I would also like to let you know that we are finished with the renovations that were going on when you were here. I hope that you...
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GREAT front desk staff very friendly rooms are clean ,tv not wide screen/ ok will do pool outsideclear,clean breakfeast bar good
We are so glad you chose to stay with us while you were in town. We enjoyed having you here. Hopefully the next time you are in the area you will stop by and see us. We hope you made it home safely!
Thank you,
Rachel Warren
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the hotel is clean, always smells pleasant, the staff is accommodating..
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