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Hotel Sinclairs Darjeeling

2.5 of 5
18 / 1, Gandhi Road,, Darjeeling 734101, India
Hotel amenities
Hotel Sinclairs Darjeeling
Professional photos
32 traveller photos
Ranked #15 of 75 hotels in Darjeeling
3.5 of 5 stars 46 Reviews
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46 reviews from our community

    Trip type
Traveller rating
    10
    21
    7
    3
    5
Date Rating
kolkata
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Could have been a lot better!”
3 of 5 stars Reviewed 21 May 2012
2
people found this review helpful

We checked into Sinclairs Darjeeling on the 15th of May, 2012 and we were allotted room no 301. Let me begin by stating the positives: 1. excellent view 2. running hot water though out the day 3. extremely helpful and courteous staff (right from housekeeping to Mr. Pathik Saha, the manager/ Mr. Rajeev the restaurant manager). 4. Good location...chowrasta, mahakal... More

Was this review helpful? Yes
Sudhakaran, Manager - Sales at Hotel Sinclairs Darjeeling, responded to this review
25 May 2012

Dear Guest, Thank you for taking the time to share with us your experience at Hotel Sinclairs Darjeeling. First of all, we would like to sincerely apologize for the unpleasant experience that you encountered. The incidents which happened indicate that more attention is required by our team. These will be addressed with concern. It was wrong on our part that... More

Brisbane, Australia
Top Contributor
78 reviews 78 reviews
Reviews in 21 cities Reviews in 21 cities
39 helpful votes 39 helpful votes
“Did not meet expectations for cost of room”
2 of 5 stars Reviewed 7 May 2012 via mobile
2
people found this review helpful

We stayed here for 3 nights, although if our schedule wasn't so busy, we would have moved after the first night. The driveway leading to the hotel has been wiped out by a landslide, so you have to walk up to the hotel - so there is a small hike up a hill to get there. Our first suggestion that... More

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See 4 more reviews by millandjust for Darjeeling
Sudhakaran, Manager - Sales at Hotel Sinclairs Darjeeling, responded to this review
14 May 2012

Dear Sir, Thank you for your review on your stay with us at Hotel Sinclairs Darjeeling. I am really sorry to read that your experience was not completely satisfactory. It was wrong on our part to not have the room prepared before your arrival. We assure you that necessary steps have been taken to avoid any such instance again. We... More

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“Not worth the price paid - Zero Rating”
1 of 5 stars Reviewed 7 May 2012
1
person found this review helpful

Had been to my honeymoon to Darjeeling and Sikkim. I booked sinclairs honeymoon suite. 1. The hotel was under renovation which was not told to us. 2. There were no facilities as mentioned during the time of booking like Pool, Carrom etc which can be used by the guests. 3. During the time of booking we were told that only... More

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Sudhakaran, Manager - Sales at Hotel Sinclairs Darjeeling, responded to this review
14 May 2012

Dear Guest, Greetings from Hotel SInclairs Darjeeling! Thank you for taking the time to post your review on TripAdvisor. We are extremely sorry for all the inconveniences faced during your Honeymoon at Sinclairs. Our endeavour has always been to provide a satisfactory service to all our guests however we were unable to meet your expections on this occasion. Please note... More

Ahmedabad, India
Senior Reviewer
10 reviews 10 reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
“Check Well before you stay”
3 of 5 stars Reviewed 10 April 2012
2
people found this review helpful

March End 2012, I got two days free stays with all food, and I added on Paid day in it (in advance, before I visited there) Its quite an old hotel at the best possible location of Darjeeling. Its under renovation these days and am sure that you'll get a pleasant stay once its ready. Would like to share some... More

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Sudhakaran, Management - Sales at Hotel Sinclairs Darjeeling, responded to this review
10 May 2012

Dear Mr Kishore, Greetings from Hotel Sinclairs Darjeeling! It was indeed a pleasure to host you, and it was great that you took part in our Facebook contest which won you the stay at Sinclairs Darjeeling. Thank you for you valuable feedback and for appreciating the great views of Kanchenjunga that our hotel offers. It is a great selling point... More

Kolkata (Calcutta), India
1 review
3 helpful votes 3 helpful votes
“Sinclairs shine....”
4 of 5 stars Reviewed 31 March 2012
3
people found this review helpful

Last week I was with my family in Darjeeling staying at Hotel Sinclairs. We found the hotel agreeable in all respect. The rooms opening out to magnificent Kanchenjunga are ideal for staying .The staffs are polite and efficient ,we turned to them for local tour guidance. We found food to be good. But there is a room for improvement in... More

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Sudhakaran, Management - Sales at Hotel Sinclairs Darjeeling, responded to this review
2 April 2012

Dear Sir, I am delighted that you enjoyed your stay with us, and found the hotel acceptable in all respects. I agree that our hotel offers great views of the Kanchenjunga and this is a special key factor and a great advantage for us. I was disappointed to hear you that you did not find the Chinese food up to... More

Stockholm, Sweden
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“Very good for the cheap price”
3 of 5 stars Reviewed 12 March 2012

Got this hotel for a really good price. The location was great; high up on the hill and with a amazing view of the Kachenjunga massive. Pro: The staff was very very nice and keen to help. The restaurant staff friendly and very helpful. Food ok and cheap (app 1000 rupies for dinner for 2 adults and 2 chidlren, lots... More

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See 2 more reviews by UyenW for Darjeeling
Sudhakaran, Manager - Sales at Hotel Sinclairs Darjeeling, responded to this review
13 March 2012

Dear Sir, Warmest Greetings from Hotel Sinclairs Darjeeling! It is our great pleasure to discover your valuable feedback in regards with your overall experience during your stay. We are delighted to know that you had a pleasant experience with our staff friendliness, services and hospitality. We are happy to meet your expectations and we will address this acknowledgement to our... More

Pune, India
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Overall, good.. a bit overpriced”
4 of 5 stars Reviewed 2 March 2012

Stayed here for a couple of days and cant say I was WOWed by the hotel and amenities but it does the job. First thing that strikes you is the approach to the hotel, which is very narrow and steep. The room (Honeymoon suite, was not a suite) was a bit shoddy and smaller that what you'd expect from the... More

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Sudhakaran, Manager - Sales at Hotel Sinclairs Darjeeling, responded to this review
7 March 2012

Dear Sir, Thank you for your response and your kind comments. I am pleased that the location of our hotel, food and room service met your expectations. I am sure the team will find this very motivating. It is great to hear that you enjoyed your stay overall. We apologise for any inconvenience caused regarding the approach road and the... More

Delhi, Delhi, India
1 review
2 helpful votes 2 helpful votes
“Overall good experience except a few hiccups”
3 of 5 stars Reviewed 17 February 2012
2
people found this review helpful

I visited this hotel with my family around Christmas and following is my review: Hotel staff was courteous, Ambience great,Rooms clean. But the only main problem is non availabilty of room heaters, We have to literally fight with the staff to arrange for a room heater which finally they managed. Second problem is of power cuts. Rest fine. Hotel is... More

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Sudhakaran, Manager - Sales at Hotel Sinclairs Darjeeling, responded to this review
20 February 2012

Dear Sir, It was our pleasure to host you on your recent Christmas vacation at Hotel Sinclairs Darjeeling. We read with great pride your praise for our wonderful staff. They are very special people who are dedicated to the highest standards of hospitality. It's nice to know that you liked the room and the ambience of the hotel. We are... More

Kolkata (Calcutta), India
1 review
“A wonderful stay”
4 of 5 stars Reviewed 6 February 2012

At the first site the room looked old, but then that is true with every other hotel in Darjeeling. Had to remind the staff for the first day about the content of my package. Then things were smooth then. The food is awesome. Would suggest to go on a MAP/AP. I was on a Honeymoon package and the candle light... More

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Sudhakaran, Manger - Sales at Hotel Sinclairs Darjeeling, responded to this review
8 February 2012

Dear Sir, Thank you very much for taking the time to post on Trip Advisor regarding your recent stay with us. We are glad to hear that you enjoyed your Honeymoon and the food at the restaurant. We will be upgrading the hotel, and we hope to see you in the near future so you can see all the positive... More

Edinburgh
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“excellent service”
4 of 5 stars Reviewed 2 January 2012

This hotel is good value in the centre of Darjeeling. It has a slightly faded 70s feel, but the rooms are still fine. Like everywhere in Darjeeling in can get cold in winter! The staff were outstandingly helpful - from going out to buy us tickets to the toy train, through transferring our reservation to Sinclairs in Siliguri (with the... More

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Sudhakaran, Manager - Sales at Hotel Sinclairs Darjeeling, responded to this review
19 January 2012

Dear Sir, Thank you for posting your feedback on TripAdvisor. We were very happy to read your review, and are glad that we could contribute to making your trip to Darjeeling a great experience. We thank you for your comments, and hope we will have the pleasure of welcoming you again. Warm Regards. More

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Additional Information about Hotel Sinclairs Darjeeling

18 / 1, Gandhi Road,, Darjeeling 734101, India
Price range (per night):* 66 AUD - 105 AUD

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