Me & my family lodged at Shangri-la's room no.103 from 24/04/13 to 26/04/13 and I must say it is one of the best place to stay in Darjeeling both in terms of service & ambiance. Mr. Vikas on the front desk is an extremely polished and helpful gentleman and all the attendants are very courteous too. The rooms are grandiose... More

I had booked the hotel by going through their website in may 2012. I contacted Mr. Ranjan Lama,who in turn explained me the booking rules and then I deposited the requisite value in their bank account and was confirmed the booking by return mail on the same day. I stayed for 3 days from 22/12/2012 to 25/12/2012 in room no... More

I must say that the rooms at the Shangri-la were one of the best I have been till date. They are HUGE. And with a live fireplace and a cozy bed, they just added up to our comfortable stay. So much that we cancelled our trip to Kalimpong so that we could stay at Shangrila for more 3 days. The... More

We wanted our stay in Darjeeling to be a bit special and the Shangri La really made it so. The angel that looks after the housekeeping brings you breakfast (excellent omelettes) to your room and puts hot water bottles in your bed in the evening. The room was huge and immaculately clean with a view out into the sunset in... More

It very unfortunate the in spite of good rating in trip advisor the worst response I had received from this hotel. I had booked in their website. After that also i had not received any confirmation. Several times I had called ( 0354 2254149) the hotel. The person who were receiving the calls told that without confirmation from london he... More

That was my first visit to Darjeeling and I just wanted to make it as comfy as possible..I came across this hotel while searching for some good accomodation..the pictures were quite impressive. When we finally landed on a chilly winter afternoon in Nov, the welcome from the hotel staff was warm enough to make us feel homely and comfortable instantly.... More

The location is great for walking around Darjeeling and getting to the taxi stand. The Hotel is clean and the rooms are beautiful. Our room overlooked the mall with many windows, giving incredible light and mountain view. We had a little trouble remembering which switch was for a light and which was for our assistant. But, she was always most... More

The service of the hotel is very good with madam Lamo at your service anytime. The place is very neat and clean with very comfortable bed and upholstery. The breakfast included in the room charges are of excellent quality and the food in the in-house restaurant is excellent. Overall an excellent stay.

We Visited to Darjeeling in January 2013 and our stay at Shangrila Hotel would always be memorable. Starting from the location of the Hotel which is near to the taxi stand with all the well known food joints at an arms length, the curio shops in front of the hotel, the Mall just a minute away and the best part... More