ITC Grand Central (Mumbai (Bombay), India): See 439 Hotel Reviews and 83 Photos

Address: 287, Dr. Babasaheb Ambedkar Road | Parel, Mumbai (Bombay) 400012, India

Region: India > Maharashtra > Mumbai (Bombay)

Amenities:

Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Suites Swimming Pool

Hotel Style:

#14 Romantic Hotels in Mumbai (Bombay)

#19 Business Hotels in Mumbai (Bombay)

#34 Luxury Hotels in Mumbai (Bombay)

Price range (per night): 142 AUD - 199 AUD

Hotel Class:5 star (5*)

Official Description (provided by the hotel):: : ITC Grand Central, MumbaiITC Grand Central blends the old with the new, standing tall in the heart of the city. With its tower rising high into the sky, it captures the Gothic architectural flourish of colonial ‘Bombay’. The hotel offers a breathtaking 360 degree view of the city. A LEED Platinum Certified Hotel (USBGC), it is located in one of Mumbai’s leading business districts and is a few minutes ride away from key commercial and recreational centers.Dining& Recreation: *Kebabs & Kurries: An Award winning exclusive Indian restaurant offering cuisines of Royalty and Nawabs, rich in folklore and taste through a gastronomic journey of clay ovens, grills and simmering pots of delectable curries. *Hornby’s Pavilion: An all-day dining restaurant set in elegant surroundings, offers a pleasant rendezvous with warm sunlight during the day and cozy romantic setting during evenings. An international a-la-carte menu with traditional Indian favorites along with a delectable buffet spread is available for breakfast, lunch and dinner. *Shanghai Club: An authentic exploration of Chinese cuisine crafted by expatriate chefs. *Dublin- The traditional Irish Pub. ... more less

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Also Known As:: Itc Grand Central Hotel Mumbai (Bombay); Itc Grand Central Hotel; Itc Grand Central Mumbai

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439 reviews from our community

See which rooms travellers prefer - 95 traveller tips

emmeeay

Chicago, Illinois

2 reviews

“Excellent Service - Just Be Careful With The Food...”

Reviewed 14 May 2013 NEW

I recently visited India for the first time on a ~2 week business trip. After an exhaustive search I was happy to see a SPG hotel near my office with good reviews on TripAdvisor. I had a great experience at the ITC Grand Central, here are my highlights... PROs: * Service! So eager to please with high attention to details.... More

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Dear Guest, Greetings from ITC Grand Central, Mumbai!! Thank you for sharing your experience with us on Trip Advisor. We have noted your observation and truly regret your experience as reported in your review and assure you that the same are not representative of our standards. Your feedback has been shared internally with the team. We have noted that you... More

Jokamaal

Delhi

Senior Reviewer

6 reviews

5 hotel reviews

Reviews in 4 cities

1 helpful vote

“Simple and smart hotel to stay in”

Reviewed 14 May 2013 NEW via mobile

Liked the South Indian chef at breakfast every morning was very pleasant and warm, tasted varieties of South Indian delicacies with his enthusiastic initiative. Gym staff was also very helpful learnt some valuable work out techniques

Dear Guest, Greetings from ITC Grand Central, Mumbai!! Thank you for taking the time to share such a wonderful feedback on Trip Advisor. We are delighted to know that you had a pleasant stay with us. Your recognition of our food and beverage and services, are appreciated by all of us. We have shared your encouraging words of praise with... More

Aerowbx2u

Miami, Florida

Senior Contributor

32 reviews

Reviews in 7 cities

5 helpful votes

“Just loviñg this place”

Reviewed 9 May 2013

This my first time here down this far south love the hotel. breakfast buffet good spread,room service perfect did have to wait a bit,room very quiet nice.Soft towels who.we're pressure awesome,staff friendly and helpful

See 7 more reviews by Aerowbx2u for Mumbai (Bombay)

Dear Guest, Greetings from ITC Grand Central, Mumbai!! It is our endeavor, at ITC Grand Central, Mumbai to provide you the best service possible and feedback, such as yours encourages us to excel higher. Thank you for your comments on the Point of View Lounge located on the 30th level of the hotel which offers luxuriant 360 degree views of... More

govindchoudhary

London, United Kingdom

Reviewer

4 reviews

4 hotel reviews

Reviews in 2 cities

2 helpful votes

“Excellent hotel”

Reviewed 2 May 2013

Great hotel in an excellent Central Mumbai location (perfect if you have to travel to both South Mumbai and suburbs). The staff were very polite and friendly and the overall stay experience was great. Got a chance to have only breakfast, was excellent. It is a bit pricey though.

See 2 more reviews by govindchoudhary for Mumbai (Bombay)

Dear Guest, Greetings from ITC Grand Central, Mumbai!! Thank you for taking the time to share with us such a wonderful review on Trip Advisor. It is heartening to note that our services provided by the team were appreciated. It was our pleasure to have been of service to you. It is a continuous endeavor to offer our discerning travellers... More

Naver

Johannesburg, South Africa

1 review

“Great Hotel in Mumbai”

This is a fantastic hotel, the best hotel in all my stays throughout India.From the extremely hospitable reception staff through to the restaurant staff, everyone is friendly and welcoming. The rooms are very comfortable, clean and a welcome after a hot humid day spent in Mumbai city. i would definitely use this hotel again when I travel back to India.

Dear Guest, Greetings from ITC Grand Central, Mumbai!! Thank you for taking the time to share with us such a wonderful review on Trip Advisor. It is heartening to note that our services provided by the team were appreciated. It was our pleasure to have been of service to you. It is our endeavor to provide our guests with the... More

Sanjay M

London, England, United Kingdom

7 reviews

Reviews in 5 cities

“Some excellent points, some distinctly average”

Reviewed 25 April 2013

The best bits about the hotel first - impressive building, great check in service where I was handed my room key as they collected me at the airport and all the front desk staff were very friendly and efficient. The bad points - the building itself is showing its age. The breakfast service in the restaurant is average - the... More

Dear Guest, Thank you for thoughtfully sharing your feedback. We have noted your observations on your experience with great concern. It is evident that we did not measure up and we deeply regret the inconvenience caused to you. Your review has been taken up internally to ensure corrective steps are implemented at the earliest. Request you to treat this incident... More

Megan_Tasker

Toronto, Canada

28 reviews

24 hotel reviews

Reviews in 22 cities

7 helpful votes

“OMG! Bliss”

I had been backpacking through India for about 3 weeks when I decided to use some well accumulated points to stay somewhere lush, and this hotel did not disappoint! Having used points we were eligible for the most 'standard' room, and it was far from standard! The room was spotless, the pillows were plush and cozy, the comforter was bliss,... More

Dear Guest, Greetings from ITC Grand Central, Mumbai!! Thank you for taking the time to share with us such a wonderful review on Trip Advisor. We are glad that we could make your trip memorable. It is a continuous endeavor to offer our guests-indigenous, luxury experiences through our commitment to quality service. Thank you for your recommendation once more and... More

beerdrinker2005

Albuquerque, New Mexico

Top Contributor

107 reviews

69 hotel reviews

Reviews in 60 cities

72 helpful votes

“Good for business meetings, otherwise limited”

Reviewed 23 April 2013

Reliable airport pick-up. 30 floors amongst semi-quiet (relatively speaking) business/residential neighborhood. Elevator key-card requirement seemed a reasonable approach to security. Ground level lobby with two sofas and four armchairs. No ATM/bank machine. Front desk exchange rate about 6% below official rate, plus tax is charged on the transaction! Attached two restaurants (Chinese and Indian) and Dublin Lounge. Indian-styles food (meat... More

See 2 more reviews by beerdrinker2005 for Mumbai (Bombay)

Dear Guest, Greetings from ITC Grand Central, Mumbai!! Thank you for thoughtfully sharing your feedback. We have noted your observations on your experience with great concern. It is evident that we did not measure up and we sincerely apologize for the inconvenience caused. Request you to treat this incident in isolation and give us another opportunity to serve you at... More

AdarshAgrawal

Bangalore, India

“Fantastic hotel, staff, service and food!”

Reviewed 21 April 2013

I am writing my review during my third visit to this hotel. Honestly I was in two minds whether to book in Taj by the Worli Sealink for my third trip but I am glad that my colleagues booked me here. I have always liked this hotel, its in a good location, staff from all departments are very friendly. I... More

See 3 more reviews by AdarshAgrawal for Mumbai (Bombay)

Dear Guest, Greetings from ITC Grand Central, Mumbai!! Thank you very much for taking the time to post a review of our hotel and for your kind comments. It is our endeavor, at ITC Grand Central, Mumbai to provide guests with quality service and feedback, such as yours encourages us to excel further. Your inspiring words of appreciation have been... More

mintyJakarta

jakarta

Contributor

20 reviews

15 hotel reviews

Reviews in 11 cities

22 helpful votes

“Amazing lounge”

Reviewed 19 April 2013 via mobile

This is my 5th or 6th visit to this property and it just gets better. From the in room check in to the amazing selection of foods available at breakfast. The value for your money on hotel cars makes it a bargain anywhere and the drivers are friendly and knowledgable. But the best for last as a platinum member you... More

mintyJakarta has 1 more review of ITC Grand Central

“Fabulous Mumbai”

Reviewed 10 October 2012

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ITC Grand Central Hotel, Mumbai (Bombay)

ITC Grand Central

439 reviews from our community

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