This hotel is taking part in a festival scam. We landed late, arrived in the city by metro and then took a rickshaw to a different booked hotel, but the rickshaw driver said that we can't get to our hotel because there is a festival in it's neiberhood and it's not safe for tourists. The ricksahw driver first took us... More

This hotel is ok. stayed on a few different nights during our trip. work is being done to decorate and some rooms are much better than others. breakfast was basic but ok. sometimes hot water. staff very hit and miss and not very warm and welcoming.

Unfortunately we landed here on our first night in Delhi after a late flight via a ''helpfull' (NOT) taxidriver. Fist impression was: just plain dodgy, with some people sleeping on the sofas in the lobby. It was just terrible. The photos of the hotel do NOT correspond to the rooms. At least our room did NOT look like the nice... More

American couple, living in India for a year, booked West Inn online after reading good trip advisor reviews, and woefully surprised at how dirty our room was. Hair clogged in drain, hair and detritus on floor, dirty-but-ironed sheets, water stains all across the walls and ceiling, and intense stench of mildew. It was 1am when we checked in (late flight)... More

one could not find a better stay in delhi in such teriff. The most amazing thing about the place is cleanlyness,fast service, good food professional staff. it is always difficult to adivse somebody about hotels, but this gives u confidence to refer such an amazing place in delhi. my heartest wishes and keep it up.

Stayed here with hubby in May, we found the staff very friendly and effecient......rooms are neat and well serviced. New management has taken over and I see that the hotel has improved from my last stay in 2010. Would like to thank the staff and management for a wonderful stay. Will definitely recommend this hotel. Sumayyah Adam/Gulzaar Adam South Africa

If you like to walk in a room to smell midew, stay here. If you like bed sheetsand towels with pubic hair and other unknown stains, stay here. If you like repeatdly asking front desk for the password for wifi only to be told we will get back to you and they don't, stay here. If you like cold showers,... More

I am South African, and just arrived back to South Africa. In Delhi I stayed at the Hotel West Inn, it was clean and neat. Staff was very friendly. I have heard that new management as taken over, and everything to me looks tip top. I am also a travel agent based in South Africa, and I will book my... More

Well i stayed in this hotel for three nights and the service provided by the hotel staff was the true example of the hospitality.I would definately reccomend all my friends and relatives to stay in your hotel who are planning to travel in India.Wishing all good luck to management and staff you treated us very well.