The bed was with bed bugs and the hotel decided to change me to another room. But the new room got a foot print on the new bed sheet. The hotel refused to give me full refund. Bad service.

The bed was with bed bugs and the hotel decided to change me to another room. But the new room got a foot print on the new bed sheet. The hotel refused to give me full refund. Bad service.
I traveled with hubby and our toddler. The hotel was close to suise wharf. We stayed in the harbour room overlooking the water. The scenery was breathtaking which is why we decided to stay in this hotel. However, the room was disgusting. I couldn't sleep at night because of cockroaches. There was a cockroach in the bathroom and more coming...
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My family booked 2 rooms here for 1 night.
I was grateful that the hotel took my reservation over the phone without requiring me to send a deposit first.
The rooms are tiny and in poor condition. The bed was firm and we could get by sleeping on it. I suppose my disappointment stemmed from the fact that the room...
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The friendly hotel staff accepted our booking over email (and later via a phone conversation). We arrived at 1pm but since room wasn't ready (check-in at 3pm), left our bags by the front desk and went for lunch. We had a laptop and the bag was left in their storage facility. We were able to check-in when we returned at...
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I stayed at this hotel after reading the comments from Tripadvisor. Basically, all the hotels located near the Sun Moon Lake are expensive and this is one of the reasonable ones. I loved the lake view scenary and we could catch the sun rise from our hotel balcony. The reception lady is nice, offering us travel suggestions. However, the decor...
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Stayed one night at the Apollo. Sun Moon Lake is a small undeveloped place with only about 5 hotels & 5 "bed & breakfasts" however they are building at least 3 more. Apollo itself we had nice, no frills 3 star room overlooking the lake. Was very peaceful, is central so restaurants, Starbucks, bus stop all just downstairs. We had...
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Stay 1 night in Sun Moon Lake Apollo Resort Hotel on 26th November 2008(calendar in Sun Moon Lake read as 26th November 97).
Booking the room is pretty easy, just giving them a call; no down payment is required for foreigners, base on trust.
It is a typical local hotel with simple and outdated décor.
Room is clean with balcony,...
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We did a walk-in for a triple room at NT3000 incl of tax and breakfast. We didn't bother to book as it was a monday. It was expected to be quiet day with an abundance of hotels lining Minsheng Rd at Sun Moon Lake.
We chose this cozy mid-range hotel in Shuishe Area rather than the Ita Shao Area where...
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