Complete let down, staff was unprofessional and had no clue! Lack of parking space and should only be given one star. It says managed by Aitken Spence and they should exit if they can’t even provide a average service. Second night was booked through agoda on a disc rate and upon my check out receptionist asked me how I booked... More

Good side: Location is very good. Not in the busiest part of the town but still in town. Rates are cheaper when compared to other hotels. Staff -helpfull and friendly. Rooms are clean, large. Bad side: Food was terrible. I advice to stay here in the BB basis (If you can mind the breakfast) and go for other places for... More

We stayed at this hotel for 2 nights in April. I must say its an old hotel but maintained well. Service staff is really co operative and overall a nice & moderately priced hotel with amazing views.

I am very please with the staff and how they treat you. Food was lovely and generous, and I had a wonderful time during my 4 day visit to Kandy. Thank god there was a warning about the monkey visits to the hotel grounds, and it was a surprise to see them up close from my room. I was at... More

The unsatisfactory points- *d hotel is built in differnt levels & our rooms wer in d lowest, so was panting all d time climbg up & dwn d stairs. *vry disturbg & noisy during functions & weddings in d hall next 2 d pool. *though d hotel say food is halal, pork is servd at bufets & sausages are not... More

For an Aitken Spence hotel, Hilltop rooms and service are terrible. Our stay at hilltop was far below what we expected. Never booking hilltop if we are staying in kandy ever again. For a Rs.1000 more, the Suisse hotel provides excellent rooms. I would not recommend hilltop to anyone.

I was at Hilltop last weekend with my wife. We had the initial booking for 1 night as the hotel was full the next day. Lot of tourists were seen at hotel. Hotel management was kind to seek best possible way to accommodate us the next day as well. Special thanks should go to Senaka at reception. Overall, hotel was... More

Very friendy reception staff but the rooms are poor. Dirty, old and very noisy (due the distance to the near railway station). Additionally the restaurant was also not clean (floor) and and and. We were not happy with our stay, eventhough the kind reception staff. Special hint: visit the temple early in the morning (5.30) and not in the evening... More

I had stayed here with my husband sometime in November of 2010.Externally the hotel is elegant and tastefully decorated.The room itself was average and located at the end of the long narrow corridor. My biggest problem staying here was the loud noise from someone singing (off key) on a microphone at a party being held in an adjoining hall.It continued... More