I’ve stayed in many hotels around the world and this hotel is what I rate as the worst hotel due to number of factors. I stayed one night walking off the street. The reception staff quoted me an inflated price hoping I would accept. I must also state that the hotel at that time was under construction with the hotel... More

We spent in this hotel 2 nights in December; we were satisfied with it. Rooms are very clean. There is a TV (4 channels, partially in English) and a mini bar. Bathroom was OK, with warm water. Hotel's architecture is interesting; i.e. staircase in the middle of the hotel is open, swimming pool is on the second floor, entrance, lobby... More

We had terrible experience here. We arrive around 13.00 to do the check- in but by that time they gave our room to someone else! And the worth thong is that we had to guess it. For about an hour they let us wait and when we asked what's happening they ignored us including our driver. Then they wanted to... More

We reached Kandy on Dec 22nd 2011. Serene Garden was amazing and our room was on 5th floor. The view outside was fantastic. Hotel was amazing. Rooms were clean and everything was in place. We missed the cultural hotel in Kandy due to time constraint. The cultural show timing was 5:30PM whereas we reached Kandy around 6:30PM. Food was good... More

I stayed for 3 nights while doing the tourist 'stuff' around kandy etc and used the SGH as my base. The room was adequate and the staff were always on hand with helpful tips. the banquet each evening was quite good. i had booked this with my stay but otherwise it is 1,500 rupiah but definitely worth it if you... More

We stayed in Hotel Serene Garden in Kandy Srilanka, the hotel is quite good with quite good rooms and a restaurant, but we had bad experience with the bathrooms, there was no out let to water outside the shower enclosure, hence water spilt from the sink and water coming out of the shower enclosure was coming out from the bathroom.... More

we just came back after 11 days in sri lanka. this hotel is very good-clean- with a good price and good food. we had a beautiful room (that we had to close the balcony's door as monkys were there in the morning-) although it is not close to kandy center - you have tuktuk texi available there all the time/... More

Compared to all the six hotels we stayed throughout our trip to Sri Lanka, I'd rate Serene Garden to be among the top two along with Hibiscus Garden in Tissa. The main grouse I have with hotels in Sri Lanka is the cleanliness, especially of the bathroom but I was happy that this was not an issue at all with... More

Hi everyone. I should say this hotel is always should be rated to 5* .Cleanliness ,staff ,Service and customer satiation after every stay.Room rating should not be committed to hotel size number of rooms .In fact service and cleanliness and meals quality are the must from which we havent got any complain from Serene Garden other than "great " More