We booked through Mercury Direct as a 4star hotel. After booking I read some terrible reviews so phoned Mercury to possibly change hotels. They told me their team was currently reviewing the hotel and assured me that in their opinion the hotel still rated 4 stars. We found our room very satisfactory and clean. We had no insects in the... More

It's all great if you just want to lounge around and swim. What made the holiday for us was a 'beach boy' called Nikki. He arranged trips to the hill country, national parks ,elephant sanctuary, every thing. His vehicles are modern and air conditioned. Can't reccommend him highly enough. More

This hotel is dirty, run-down, tired and does not even deserve a 2 Star rating. For the first 10 days of our fortnight's holiday we had no hot water, only lukewarm or cold. The first room (305) had a shower that leaked water into the hall/bedroom area (I mopped it up with a dirty bath towel) and the outer wall... More

This hotel is not fit for purpose, and the Sri Lankan authorities should be ashamed of themselves for its totally false four star rating. The staff, as met by visitors, do their best for clients as is their way, but all else is total failure. Rooming furniture is many years past its sell-by date and is being eaten away by... More

after a long wait for the plane, checked in at the hotel all fine until we were checked into a room outside the boiler room, changed room away from boiler to find no hot water, next morning requested to to chnage hotels but was promised to change rooms again as was asured there will be no problems with the hot... More

Well, We have stayed at this hotel only for 2 days, and on Valentines' day. After geting to the hotel were waiting 45 minutes until manager decided to come over (after several requests). The room was ok, just lot's of animals might be found, don't be surprized, you are in Sri Lanka. On Valentines' day they made special evening, of... More

Me and my wife had booked this hotel through their site and i had paid 25% in advance and when we checked out we were billed the 25% that we had paid in advance. when i questioned the clerk he went to check and managed a nervous smile saying that his collegue had failed to post the entry. So much... More

The hotel is OK, It looks very old but they are going to rebuild it in 2011. We spent there 14 days and went on 3 great trips with Dominik( a guy from the beach) and i can recommend him to anybody. He can organise anything and is very trustworthy. Even though we are back in UK we still stay... More

We have just stayed for five nights and our stay was excellent value for money. Our room was clean and very comfortable with a lovely view out to sea. The staff were very friendly and helpful but food service in particular was desparately slow. The food was very good but the menu didn't change and was the same in all... More