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All 59 Lagos hotels

Four Points by Sheraton Lagos

4.0 of 5
Plot 9/10, Block 2 | Oniru Chieftaincy Estate, Lagos 101008, Nigeria
Hotel amenities
Four Points by Sheraton Lagos
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Ranked #5 of 59 hotels in Lagos
Most recent review
4 of 5 stars Reviewed 10 June 2013
holidayfan09 London
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123 reviews from our community

    Trip type
Traveller rating
    28
    67
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Date Rating
London
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 10 June 2013 via mobile

I moved here after a day at Radisson Blu, and fond Four Points to be a breath of fresh air. The staff were attentive, and made me feel welcome from the reception desk. Ruth, Akinwale and Shirley deserve special mention. I was a female traveller alone on business and felt safe throughout my stay. I used the hotel taxis quite... More

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FourPointsLagos, Manager at Four Points by Sheraton Lagos, responded to this review
11 June 2013

Dear holidayfan09 , Thank you for taking the time to comment on your recent stay at Four Points by Sheraton Lagos. It’s so glad to know that you had a great stay. As part of our staff recognition program we will be sure to acknowledge Ruth, Akinwale and Shirley for their service. Your reviews on the generator and the charges... More

Durban
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 8 June 2013 via mobile

We stayed in Four Points as part of our new year holiday. Mistake. The hotel does not have much to offer families by way of holiday diversion. So you must treat this as a strictly business hotel - in this, they come up looking pretty good. Service not spectacular, looks understaffed, cramped rooftop bar with poorly-trained, overworked waiters; but the... More

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FourPointsLagos, Manager at Four Points by Sheraton Lagos, responded to this review
11 June 2013

Dear Douglasude, Thanks for making Four Points by Sheraton Lagos your “Home away from home”, kindly accept our apologies for not meeting your expectations during your last stay. Kindly note that four points by Sheraton is a family hotel, we have kids’ menu packages and also we have a kiddie’s playground every Sunday. We do our best in ensuring we... More

Dallas, Texas, USA
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 18 May 2013

Secure hotels are few & far between in Lagos, thus you will pay a premium to stay here. We chose this hotel on recommendations made by our Security Team. Reservations: Made them through the Starwood 800 number. Requested a conference room & a menu, and was told the hotel would contact me directly. I received an email from the hotel... More

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FourPointsLagos, Manager at Four Points by Sheraton Lagos, responded to this review
21 May 2013

Dear Ibssguy, I am disappointed to learn that you were not satisfied with your overall experience during your stay. I would like to apologize for all inconveniences we must have caused you during your stay with us and it would be shared with the involved departments and management team. The valuable comments you've made will be looked into and improved... More

Cairo, Egypt
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 8 May 2013

The hotel is really poor, the food is not good at all, nothing to do in there except just sitting in the lobby with a friend. The SPA and Gym are not good as well, so you won't enjoy them, but you have to exercise anyway to waste your time and get healthy. The surrounding area is extremely poor and... More

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FourPointsLagos, Manager at Four Points by Sheraton Lagos, responded to this review
13 May 2013

Dear Tamer I, Thanks for your review. Kindly accept our apologies on your bad encounter during your stay. At Four Points by Sheraton Lagos, we ensure our guests feel home away from home during their stay by providing them great services . Kindly contact us on info.lagos@fourpoints.com to share your encounter with us, as our guest's satisfaction is paramount to... More

London, United Kingdom
1 review
5 of 5 stars Reviewed 7 May 2013

I'm a frequent traveler to Lagos, the best moment after coming back from a long day of work and long traffic is to reach the Hotel, the staff are very friendly, available and caring, the management team are very accessible and they do whatever possible to make my stay enjoyable, the rooms are clean, there some rooms that I personnaly... More

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FourPointsLagos, Manager at Four Points by Sheraton Lagos, responded to this review
13 May 2013

Dear Mounir M, Thanks for your comments and we appreciate you for making us your home away form home. It's great to know you enjoyed your stay and your comments would be shared with the rest of the team. It would be great to have stay with us soon and let us "wow" you above expectation. Regards More

East Taunton, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 20 April 2013 via mobile

The location is not too bad , price of $500 to $600 a night without breakfast is way over priced . Security is the best for preferred customers and executives . Food is excellent , rooms are very clean . They should provide adapters for foreign phones as standards in all rooms . Customer service is great . Their location... More

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FourPointsLagos, Manager at Four Points by Sheraton Lagos, responded to this review
25 April 2013

Dear Abujatrip2013, Thanks for staying at Four Points by Sheraton Lagos and we appreciate your feedback. Pertaining your comments about our prices, kindly note that our room rates are from $310- $400 (all taxes inclusive) and this is due to the cost of operation to ensure quality service is delivered to our guests. Kindly note that Four Points by Sheraton... More

Johannesburg
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 17 April 2013

This is my first time at this hotel. On the face of it, lobby, rooms etc., the hotel is attractive. Front desk was understaffed, my agent booked me $ 280 pd - excludes $30 breakfast? Now in for $310. I had to pay $800 deposit for 2 nights, wow. Price includes free Internet that is designed to log you off... More

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FourPointsLagos, Manager at Four Points by Sheraton Lagos, responded to this review
25 April 2013

Dear Frank_ZA, Thank you for taking the time to provide a feedback regarding your recent stay in our hotel. It’s disappointing that we did not exceed your expectations during your stay and I would like to apologize on behalf of the team for all inconveniences you might have experienced. Please be assured that all the issues raised will be reviewed... More

Paris, France
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 16 April 2013

A hotel that is not in line with Sheraton expectations During my stay the electricity was cutting all the time The quality of the breakfast is bad The team is under qualified to book and for the check out it's a long story Please remove this hotel from your list of hotel this will be a good choice :-)

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Nairobi
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 12 April 2013

a very good hotel with great conference facilities .... rooms are nice... restaurant serves a good variety of food.. staff is very friendly and helpful. There is an outside bar/terrace which is beautiful to sit during the evenings... nice music playing while you enjoy the evening breeze. Pay attention to your bills though, on the day i was checking out... More

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FourPointsLagos, Manager at Four Points by Sheraton Lagos, responded to this review
25 April 2013

Thank you for choosing the Four Points by Sheraton Lagos as "your home away form home" and for leaving comments about your stay. We are glad you enjoyed the music at the terrace bar and also, your stay. We look forward to having you stay with us again. We do appreciate your honest feedback on the breakfast bill, be rest... More

2 reviews
4 of 5 stars Reviewed 7 April 2013 via mobile

It was indeed a good first impression by the hotel front desk staff who made my business associates visiting Nigeria for the first time feel welcome after a long flight. She made the checking in process seem like breeze for them. Unexpectedly, while waiting for their turn to check in, a staff Shola brought complementary cold glasses of juice for... More

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FourPointsLagos, Manager at Four Points by Sheraton Lagos, responded to this review
9 April 2013

Dear Chijioke O, We would like to thank you for staying at the Four Points by Sheraton Hotel Lagos on your first visit to Lagos. It’s so glad to know that you felt welcome at your arrival. Your feedback is much appreciated and will be shared with the team. We value our guests and ensure they feel ‘home away for... More

 
 
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Additional Information about Four Points by Sheraton Lagos

Also Known As:
Four Points By Sheraton Lagos Hotel
Four Points By Sheraton Lagos Hotel Lagos
4 Points By Sheraton Lagos
Address: Plot 9/10, Block 2 | Oniru Chieftaincy Estate, Lagos 101008, Nigeria
Region: Nigeria > Lagos State > Lagos
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotels in Lagos
#7 Business Hotels in Lagos
Price range (per night): $235 - $411
Hotel Class:4 star (4*)
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