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Imperial Hotel, Vung Tau

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Imperial Hotel

5.0 of 5
159 Thuy Van Street | Ba Ria-vung Tau, Vung Tau 74000, Vietnam
Hotel amenities
Imperial Hotel
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Ranked #2 of 50 hotels in Vung Tau
4.0 of 5 stars 116 Reviews
Most recent review
“Beauty is skin deep!”
4 of 5 stars Reviewed 17 June 2013
Lily_from_Canberra Canberra, Australia
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116 reviews from our community

    Trip type
Traveller rating
    57
    33
    19
    6
    1
Date Rating
Canberra, Australia
Top Contributor
89 reviews 89 reviews
20 hotel reviews
Reviews in 38 cities Reviews in 38 cities
29 helpful votes 29 helpful votes
“Beauty is skin deep!”
4 of 5 stars Reviewed 17 June 2013 NEW

From the distance this place looks fabulous. Knock on the walls, however, and you'll see it's made from fibro and concrete. While the rooms are spacious and the bathrooms massive, the cheap construction takes some of the ambience away. That being said, breakfasts and room service were perfectly adequate, the beds pretty comfy and the pool/restaurant complex across the road/on... More

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Ottawa, Canada
Senior Contributor
40 reviews 40 reviews
30 hotel reviews
Reviews in 34 cities Reviews in 34 cities
37 helpful votes 37 helpful votes
“Not quite what I expected...”
3 of 5 stars Reviewed 9 June 2013 via mobile

Travelled to this hotel with a group from Oz. hotel, at first impression, was a bit too ornate for my taste...but whatever. Check-in went very well, and staff was very polite attentive. Rooms were excellent - large, clean with free in-room WiFi. Free bottled water is provided, for service water is not fit for consumption - there are warning signs... More

Was this review helpful? Yes 1
Lan N, Director of Operations at Imperial Hotel, responded to this review
15 June 2013

Dear PBLD, It is our great pleasure to receive your comment sharing stay experience at The IMPERIAL Hotel during your last visit to Vung Tau. We are happy to learn that you have enjoyed our room and spa facilities. Your feedback about service and available items in our restaurant is really valuable to us. Please rest assured your note has... More

Ho Chi Minh City, Vietnam
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Nice hotel but horrible services”
3 of 5 stars Reviewed 23 May 2013 via mobile

I had stayed there for 3 days and had lots of experiences. Morning breakfast we walked in, the staffs seem too busy to greeting guests. Lunch at Chinese restaurant, we pointed at the number on the menu to order food and the staff said that she speaks a little bit English??? The Ocean restaurant right next to the beach is... More

Was this review helpful? Yes 1
Lan N, Director of Operations at Imperial Hotel, responded to this review
15 June 2013

Dear DuongN, Thank you very much for your time to share your dining experience during last visit to The IMPERIAL Hotel Vung Tau. Please rest assured that your comment has been shared to the team especially to our Food and Beverage team for any necessary actions to improve our service delivery. Again, thanks for your note and we do strongly... More

singapore
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
“Queen of Vung Tau”
4 of 5 stars Reviewed 8 May 2013

Grand, decent food, cheap wine, reasonable beach that gets too crowded on weekends. But hey, 3 great pools, one right at the sea and if you walk around you'll know it doesn't get better than that. I like my 5th floor seaview room, though traffic was a tad noisy. But the breezes in the evening, the sunrise and set colours... More

Was this review helpful? Yes 1
Lan N, Director of Operations at Imperial Hotel, responded to this review
28 May 2013

Dear EuForia_01, It is our pleasure to know that you have had great time at pools and good experience on dining at hotel outlets during your last vacation at The IMPERIAL Hotel. Please rest assured that we always value our guest's feedback and comment. The team is looking forward to welcome you back to The IMPERIAL at the soonest. Best... More

Brisbane, Australia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“Service second to none”
4 of 5 stars Reviewed 3 May 2013

This hotel is beautiful, the swimming pool is amazing, the food is good but best of all, the staff a friendly, polite and professional. The rooms however, we found to be beautifully decorated but a little cluttered and we found a problem with condensation. Apart from that everything else was perfect thanks to the wonderful staff

Was this review helpful? Yes 1
Lan N, Director of Operations at Imperial Hotel, responded to this review
28 May 2013

Dear Travelbud9330, Thank you for your kind note sharing your stay experience during your last visit in Vung Tau Beach City. We are very happy to learn that you have enjoyed our service and facilities. We have noted your comment on cluttered decoration and condensation to take necessary action. We hope to have chance to welcome you back soon to... More

Ho Chi Minh City, Vietnam
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
“Imperial Hotel and 1 ALSG”
5 of 5 stars Reviewed 30 April 2013

The Imperial Hotel sits on the exact spot where once the Peter Badcoe VC Club once stood when the area was the 1st Australian Logistic Support Base during the Vietnam War.. the Imperial Plaza which adjoins it sits where once weary Australian soldiers fresh in from the jungle war swam in the Harold Holt Memorial Pool.. Having stayed there in... More

Was this review helpful? Yes 1
See 5 more reviews by Garry A for Vung Tau
Lan N, Director of Operations at Imperial Hotel, responded to this review
8 May 2013

Dear Garry A, Thank you for taking time to share your experience during ANZAC event day. It's great pleasure to know that your have had wonderful time at The IMPERIAL Hotel Vung Tau. Your comment helps to motivate our team to work better and better for service delivery. Regarding the information about taxi to hydrofoil, kindly be informed that the... More

Melbourne, Australia
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
“Best Choice in Vung Tau”
5 of 5 stars Reviewed 29 April 2013

This hotel is by far the best choice in Vung Tau. It is certainly worth of its 5 star rating. Excellent location, beautiful beach side pools, fantastic facilities. We stayed in a deluxe ocean view room with a balcony. It was beautiful. I highly recommend this hotel. Shop around online for reasonable rates. You wont be disappointed. A great beach... More

Was this review helpful? Yes 1
Lan N, Director of Operations at Imperial Hotel, responded to this review
8 May 2013

Dear lisabull, It is our great pleasure to learn that you have had an enjoyable stay at The IMPERIAL Hotel Vung Tau and our service has met your expectation. Please rest assured that your comment has been shared to our team for keeping up the good work in service delivery. Thank you so much for choosing us to stay and... More

Ho Chi Minh
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“the only good option in Vung Tau”
3 of 5 stars Reviewed 19 April 2013

The property looks nice, build in old colonial stile with nice swimming pool and spacious rooms, the sea side is on the other side of the road so no sea view, staff is friendly and overall attentive, and in Vung Tau is surely the only option at this level but when you compare to the rate surely doesn't match the... More

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Lan N, Director of Operations at Imperial Hotel, responded to this review
8 May 2013

Dear Totomassi, We do highly appreciate at your comment sharing your stay experience at The IMPERIAL Hotel Vung Tau. Your kind note has been shared to the entire team especially to our Executive Chef - Mr. Yann Chretien and his kitchen team to deeply investigate and take actions on food quality and variety. Thank you very much for sharing and... More

Issaquah
Senior Contributor
44 reviews 44 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
“5 star but--------”
3 of 5 stars Reviewed 17 April 2013

It is a 5 star hotel now but heading "south". Seems to be lacking in the maintenance department in terms of poor upkeep. The signs are there that they are not putting money back into the property to keep it at that level. Hotel bicycles all in disrepair. Buffet breakfast not 5 star. The staff is good but uniforms not... More

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See 4 more reviews by scatter2162 for Vung Tau
Lan N, Director of Operations at Imperial Hotel, responded to this review
24 April 2013

Dear Scatter2162, First of all, thank you for having chosen The IMPERIAL Hotel to stay during your holiday as preferred accommodation in Vung Tau. We are in receipt of your valuable feedback sharing with us about your experience at the hotel. Please rest assure that we have shared your note to management team especially to our Chief Engineer - Mr.... More

Perth, Australia
1 review
1 helpful vote 1 helpful vote
“Best Ever”
5 of 5 stars Reviewed 12 April 2013

I travel a lot and I found the Imperial Hotel in Vung Tau the most friendliest and best service in many years. The staff are wonderful, the rooms excellent and the price very affordable. Staff could not help enough and the choice of food from different restaurants is excellent. The swimming pool is beautiful. I have recommended this hotel to... More

Was this review helpful? Yes 1
Lan N, Director of Operations at Imperial Hotel, responded to this review
24 April 2013

Dear MalDann, It is our pleasure to know that you have had a great time at The IMPERIAL Hotel. We do highly appreciate your kind note sharing your experience at our facilities and services, which does really help to motivate The IMPERIAL team to work harder and harder to keep our service consistent. Again, thank you very much for your... More

 
 
Imperial Hotel
Imperial Hotel
4.0 of 5 stars 116 reviews
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Additional Information about Imperial Hotel

Address: 159 Thuy Van Street | Ba Ria-vung Tau, Vung Tau 74000, Vietnam
Region: Vietnam > Ba Ria-Vung Tau Province > Vung Tau
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Children Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 50 hotels in Vung Tau
Price range (per night): $130 - $210
Hotel Class:5 star (5*)
Reservation Options:
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Imperial Hotel
159 Thuy Van Street Ba Ria-vung Tau
Vung Tau 74000
Vietnam
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