I've got a bad room...in the third floor,without view,and without discount...there is no lift,and the access was confused...I didn't like so much. Tha breakfast was good,and it was very clean,but I thought expensive and I changed for a better hotel after the first night

My husband and I stayed here for 4 nights and happened to be there during the earthquake off Java in April 2012. The hotel was nicer than I expected, rooms are large and bathrooms are updated with a nice little balcony which is a help when it comes to drying off wet beach clothes.... Of course it does take a... More

We were attracted to this hotel because it advertised poolside rooms. We prepaid for our room (big mistake.) When we arrived, we were told none were available. Why? We weren't told initially, but we found out that a TV actor and several of this female friends had made a booking (both my wife and I are fluent in Thai), and... More

We arrived at the port to find a rep from our hotel waiting who escorted us to the hotel. Check in was fine, nice and quick although I would support some of the earlier comments about staff not being overtly friendly (wouldn't go so far as to say rude though). Rooms were good - clean and well decorated. Not the... More

With the hotel itself is nothing wrong, although the staff looks somewhat disinterested and unmotivated. However I think they work 14 hours a day shifts, so somewhat understandable. Rooms are average and somewhat small, pool is average, service is below average for Thai standards. All that for a top premium price (€ 115 per night). Phi Phi is probably on... More

Travelling in a group of four, we booked 2 pool-access rooms. I must say, we were very happy with it! The rooms were clean and spacious, as were the bathrooms. Having the pool right at the end of our patio was a lovely luxury we thoroughly indulged in (although the pool closes at 8pm and they're pretty strict about not... More

We wanted a place to crash in Phi Phi as we were going to be mostly on a boat during the day but wanted to be convenient for the main beach. This worked well. Nice rooms, quiet, comfy, clean and good AC. Pool was OK - not a lot of loungers and not good for sun, but then we were... More

We are so happy that we stayed in this hotel! We loved everything there, especially the pool, we had a pool access room and we enjoyed it very much, it felt magic stepping in the pool right from the room! The pool is not big but it is very very good, might be the best pool we ever been to.... More

Palm Tree resort is the worst place and most expensive one we've stayed in during our 3 weeks trip in Thailand and Cambodia. The staff there is the rudest we've got the chance to meet –it seems like the members were in the middle of some competition between them - who could be the most unkind one. We wrote them... More