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All 83 Koh Phangan hotels »

The Sanctuary Island Resort

Had Tien Bay, Koh Phangan, Thailand
Hotel amenities
The Sanctuary Island Resort
Ranked #17 of 83 hotels in Koh Phangan
4.0 of 5 stars 159 Reviews
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159 reviews from our community

What travellers say about this hotel
  • Wellness Centre(8)
  • Friday night(7)
  • Yoga classes(6)
  • Air Con(6)
  • Taxi boat(4)
  • Long tail(4)
  • Bar area(3)
  • Super friendly(3)
  • Haad Yuan(3)
  • Next morning(3)
Traveller rating
    77
    39
    16
    13
    14
Only show reviews for Family (5) | Couples (46) | Business (0)
Date Rating
London, United Kingdom
1 review
3 of 5 stars Reviewed 8 May 2012

I stayed in a bungalow at the Sanctuary. It was nice, but there was no hot water or any extras. Lenka, who works on reception, is really friendly. Some of the waiting staff are great too - esp. Sam, who remembers everyone's names and is always really jolly. The proprietor, on the other hand, is rude and unfriendly. I paid... More

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Las Vegas, NV
Senior Contributor
27 reviews 27 reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 28 April 2012

The Sanctuary is a perfect spot to get away from everything and just relax. They offer great yoga classes by teachers I was very impressed by and the studio was big and clean. The free meditation was always great as well. I stayed in a small bungalow which was perfect for what I was looking for. It was a little... More

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SanctuaryThailand, Guest Relations Manager at The Sanctuary Island Resort, responded to this review
1 May 2012

Thank you for your positive feedback - glad you had a great time! Best Wishes Tasha More

London, England, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 26 April 2012

As a place to stop, recharge, enjoy, and heal the soul. It's all there for me. The amazing food just makes for a great stay.

Was this review helpful? Yes
SanctuaryThailand, Guest Relations Manager at The Sanctuary Island Resort, responded to this review
1 May 2012

Thank you for such lovely feedback! Best Wishes Tasha More

London
Reviewer
5 reviews 5 reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 23 April 2012
3
people found this review helpful

Just returned from a 51/2 day detox and fast. The main guy, Mr Moon, who usually runs the wellness centre is away. Got there, no proper consultation or welcome, then staright into the detox. Thought this was slack. What if I had a medical condition??? Accomodation fine, but big, loud techo parties on Friday nights aren't mentioned on the website.... More

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SanctuaryThailand, Guest Relations Manager at The Sanctuary Island Resort, responded to this review
1 May 2012

Thanks for your feedback - i'm sorry you were disappointed with your stay at The Sanctuary. We are always trying to improve and I have taken note of your comments about the condition of some of our facilities. Also, although we try to be clear about the fact that we are not a medical facility, I am sorry you felt... More

London
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 12 April 2012
1
person found this review helpful

I have just returned from staying at The Sanctuary and I have mixed views about it. I hadn't been back to Thailand for 15 years and was pleased that The Sanctuary and its surroundings were as beautiful and relaxing as I hoped they would be. I found the staff very friendly and helpful and they always answered any questions I... More

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SanctuaryThailand, Guest Relations Manager at The Sanctuary Island Resort, responded to this review
1 May 2012

Hi, and thanks for your feedback. We're glad you enjoyed some aspects of your stay with us, and I'll pass on your positive feedback to Victoria our Pilates teacher. We are lucky to have a lot of different yoga teachers come through and work here - so we often have female teachers too - and we are currently offering yoga... More

norfolk, UK
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 April 2012

Just returned to the UK after my third visit to the Sanctuary. This was the best time ever. Had a great welcome from the staff, the majority of whom were still there after a two year absence. That has to be a good sign. it was like returning to a happy family. The food in the seafood/vegetarian restaurant was as... More

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Zurich, Switzerland
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 30 March 2012
2
people found this review helpful

I feel that there is nobody really caring for the place. It would gain a lot if the staff and management would be more interested in taking good care of garden, beach and yoga places and creating a real 'haven' and atmosphere. if you are expecting great tasty Thai food, it's not the place to be. Accomodation and food is... More

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SanctuaryThailand, Guest Relations Manager at The Sanctuary Island Resort, responded to this review
1 April 2012

Many thanks for your feedback, we're always open to it. We're really glad you enjoyed our friendly staff and the vibe of the place. Sorry if some of our menu wasn't to your liking - we pride ourselves on offering an International menu focusing on tasty, healthy vegetarian and seafood dishes (with a few treats thrown in!), including some great... More

Koh Samui
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 30 March 2012
5
people found this review helpful

We heard so many good things about the Sanctuary, so we decided to check it out. After taking a 2 hour ferry from Koh Samui to Koh Phangan, we had to take a harrowing long tail boat in high waves that made me scared and sick from Haad Rin pier to Haad Tien where Sanctuary is located. Good thing we... More

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SanctuaryThailand, Guest Relations Manager at The Sanctuary Island Resort, responded to this review
1 April 2012

Thank you for your feedback. The few issues that you highlight are areas that we are aware of, and are striving to improve. As you illustrated in your boat journey to get here, we are a remote beach in the jungle, which is part of the challenge for us in providing certain services, such as really good internet access. You'll... More

Montreal, Canada
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 29 March 2012
1
person found this review helpful

A little paradise. An absolutely wonderful place to relax, meet great people and have spectacular new experiences. Amazing healers, and workshops. Spectacular food. Staff is absolutely great, very friendly and super helpful. Chard spend 20 min helping me sort out calling card issues (something he absolutely did not have to do). The place is a bit pricey for Thailand but... More

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SanctuaryThailand, Guest Relations Manager at The Sanctuary Island Resort, responded to this review
30 March 2012

Hi Jenya, thank you very much for your feedback. We are one of the more expensive accommodation options in the bay, and of course we are happy to offer all Sanctuary services to everyone, whether they stay with us or not! I'm very glad you had such a great time in the dorm, and were able to enjoy the workshops... More

London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 23 March 2012

WOW. What an incredible place. I hoped it was going to be a great experience but could never have imagined how amazing it actually turned out to be! My boyfriend Jamie and I came for 4 nights and already feel like William, Sam and Chard are friends for life! What amazing staff, they just made us feel so at home... More

Was this review helpful? Yes
SanctuaryThailand, Guest Relations Manager at The Sanctuary Island Resort, responded to this review
30 March 2012

Hi Any and Jamie, thank you so much for your feedback - we're delighted you had such a great time with us. Look forward to seeing you again soon! Best wishes, Tasha More

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The Sanctuary Island Resort Also Known As

  • The Sanctuary Island Hotel
  • The Sanctuary Island Spa
Address: Had Tien Bay, Koh Phangan, Thailand

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