We are a couple who just got married and went there for our honeymoon. Customer service was absolutely terrible and we had bed-bugs in our beds and insects and roaches in the bedroom and bathroom. Management charged us exhorbitantly for an upgrade and then the final bill was double of what they told us initially. Our room was on a... More

12 of us had food from Ayur county while we were on a family trip and had a very bad experience of life time. Food quantity was one third of normal serving and you end up consuming two fried rice instead of one. Despite being self service, it was exorbitantly charged while all the dishes tasting the same. the worst... More

I stayed in Ayur County with my family for 4 nights and 5 days. First few good things: 1. Staff was OK, at least were listening 2. Warm water was available all the time. 3. Room was OK, we were in valley view. I heard people complaining about insects, flies etc, well such things are possible when you are at... More

The Resort is a huge property situated in a beautiful scenic surrounding. The location is 22 km (45 min) drive from Munnar town at a high cloudy altitude. Out of the 160 rooms available, I had opted for Hill View accomodation. The balcony view of the sunrise behind the misty mountains was excellent. The accomodation had double rooms. The bed... More

This is my second stay in Ayur County, First it was my Honey Moon, i had some complaints that time and i have informed one of the close friend of the management. But this time i was forced to write about my second experience, which i felt the stay was horrible. The Resort is located in a very beautiful location,... More

it is located in beautiful place but resort services r pathetic......we booked valley view suite...thought it must be good.....but the beds were smelly ..u can feel wet kind of bedding coz of mist inside the resort.....the dinner buffet is again pathetic....if u wanna book ala carte u've no choice coz they'll ask u too book frm buffet itself..only the good... More

I had been to Ayur recently and it was a very good experience. It is located in a beutiful place 20 Km away from Munnar town. The resort offers great view of the mountains and valley. The quality of the room(sun rise suit) and the behaviour of the staffs were very good. Food is pricy but you should except almost... More

Distance to city - 22 kms of mountainous roads towards Tekkady (in highway) Place : good place with friendly staff, sometimes overloaded due to high number of guests Pros: Hotel is priced towards budget but planned like 3* rating. The GM was present in most of places personally overlooking stuff The resturant is good with options of buffet and Ala... More

Ahh... Atlast after browsing and googling for moe than 2 weeks, we chose to freeze on this spectacular spot in munnar for our honeymoon. Initially was sceptical because of the rave reviews we have read about the food and management, but on looking at the location, we choose to take our risk. We were not disappointed. Rather we were more... More