This is a hotel that excel in my list. Everyone and everything is there to please you. I do recommend it. From the bellboys to the front staff to the housekeepers are there to help you in all your needs. They know the answers to all the questions asked

We showed up at the Hilton Colon Guayaquil with a crowd off a long flight. We were delighted that the check in process went extremely quickly. Our room was a quiet place on an upper floor. It didn't have much of a view. We stayed during the graduation and a party that took place never even disturbed us for one... More

I just stayed at this property with my parents before and after our trip to the Galapagos, and I'm puzzled by some of the negative reviews. This was one of the best Hiltons I've stayed at, and we're members of the HIlton Honors program. The service was great, everyone was helpful and friendly and check-in on the executive lounge was... More

We stayed on either side of our Galapagos trip. First time around was OK but on our return visit there were issues with our room keys and other glitches that caused problems when we tried to buy a drink or pay the restaurant bill. It was their problem but we had to sort it out, it took the gloss off... More

My wife were doing an extensive tour of South America which was arranged through South America Travel in Australia. We were picked up at the Guayaquil Airport at about 7 pm by our guide Jorge from KleinTours . Both were very good. We had booked and paid for our accommodation at the Hilton Colon, Guayaquil some 5 months earlier and... More

The staff was extremely attentive. The security in the hotel was very apparent. The rooms were very clean and as well as comfortable. We had hotel transportation to and from the airport, which was about 10 minutes away.

I gave the hotel two stars because they did upgrade me to an executive room upon arrival (I requested the room and was prepared to pay an upgrade fee). Otherwise it would be one star. This is the most expensive hotel in Guayacuil and for the price of rooms there should be an expectation of excellent service. NOT. We arrived... More

We stayed at the front and back end of a Galapagos trip with about 40 other fellow passengers. It's one of the few luxury choice hotels in town. Rooms were spacious and clean, service was up to par. Buffet breakfast was good with adequate choices, restaurant even set up buffet much earlier than posted time to accommodate passengers departing at... More

I stayed two separate nights at different ends of my Lindblad/National Geographic Galapagos trip. Staff got our group of 90+ in and out quickly both times. Rooms were huge, immaculate, with beautiful bathrooms (full bath tubs). I even liked the shampoo/conditional/massage bar bath soap a lot. I think they charge for WiFi Internet but it came as part of our... More