The worst hotel in Guayaquil, deception...No more to say, everything went wrong, absolutely everything...The worst Sheraton worldwide!!!

This hotel is a great stop if you need to spend a night by the GYE airport (like if you're connecting to the Galapagos). Free shuttle bus takes you to and from the airport in less than 5 minutes. The hotel is good value on "cash & points" if you're in the Starwood loyalty program. Modern and comfortable rooms. There's... More

The hotel is 5 minutes from the Airport, and has shuttles to pick you up. The security at the hotel is satisfactory, and the lobby is nice and clean. The room I stayed in was pretty average, and due to the high humidity smelled a bit. The breakfast isn't bad, would suggest going for it, about 16 USD. Ecuador using... More

The rooms are very nice. They are clean and the beds are very comfortable. It is less than 5 min from the airport and a short cab ride to downtown and the Melacone. I would recommend this hotel to everybody. I am going back to Ecuador in March and I have already reserved my room at this hotel.

The staff here are so incredibly attentive from Ms Fernanda who booked my airport shuttle and gave me such attention in explaining and setting me up for a taxi to the Malecon, even checking only afterwards to see how the trip went; to the gym where they knocked on the steam room door in order to give me a bottle... More

Traveled with a family of four, got two rooms. They were perfect, clean and so comfortable. The staff were all so helpful and professional. Would definitely stay here again.

The Sheraton Guayaquil was the perfect bookend to our trip to the Galapagos. The staff was overwhelmingly nice and helpful. We felt very safe. The rooms were sparkling clean and comfortable. Our wifi signal was weak and they went so far as to bring us a router - really remarkable service. Some have noted that the decor seems outdated, but... More

This hotel is amazing. The service is impeccable - from the airport shuttle to the maid service everyone has been so warm and efficient. Our Internet signal was weak - no problem! They brought us our own router moments later! The room is spacious, comfortable and clean. A relaxing place to stay!

When we got there, we were welcomed by the front desk manager, who surely made us feel right at home. He ordered the best watermelon juice we ever had, we like the atmosphere our room was spotless and the location couldn't be better, is right on the heart of the new Guayaquil's district within walking distance (Actually is across the... More