I made a reservation on April 17 for a one night stay on May 16. We played golf at Ross Bridge, a magnificent golf course. As we finished, about 5:00 pm, I received a call from the hotel informing me that they didn't have a room for me. I was astounded & asked what was going on, why is it... More

I have to admit that I love this HOTEL; it has a spa, hot tub, luxurious pool, restaurants, and AWESOME VIEWS of the City of Birmingham. The rooms are clean and the bathroom SUITES are the best bathrooms I have seen in a hotel room. The reason why I am hesitant to stay here is LOCATION, LOCATION, LOCATION. If you... More

I am staying at this hotel right now for a 3 day event and I can only describe this place as fantastic. amazing grounds, pool, gym, and staff. Room is large and clean, bathroom is perfect and the balcony on my 5th floor room overlooking the outdoor pool and forest is a perfect touch. This is a great area and... More

Staying here was my graduation present to myself. I just earned my educational specialist degree from The University of Alabama (Roll Tide). My family and I stayed here the night of graduation. After a good but tiring day, we were glad to get a good nights sleep; they have very comfortable beds. After a hot day, it was nice to... More

Stay with my family at this resort several times and have been impressed with the service, food, and rooms. Will stay here as often as possible!!

We had our annual sales conference at this hotel in Feb 2012 (and 2011, and 2009, and 2008, etc.), so I'm very familiar with this property. Gorgeous resort, food is good, rooms are very nice, friendly service. Have always had a hard time getting a phone/blackberry signal in many parts of the hotel, however. I'm not a golfer, but have... More

I was bribed by Marriott to stay here, truth, they sent me an email offering me 10,000 points for Sunday check in. I was already staying at a great resort in Alabama, but I figured 10k points was a $1000 stay. The place was empty, 11:45pm checkin, not 30 cars in the lot. LOOKS great though! FD staff was great,... More

In celebration of our anniversary, a 3 night stay at Renaissance Ross Bridge Resort was planned! What a treat! We arrived only moments prior to an appointment at the Spa. A kind gentleman transported our bags to our room while we rushed downstairs to the spa. He reassured us "I'll take good care of everything"! And he did. The Spa... More

We couldn't have been happier with the hotel, staff, services and surroundings. Truly a picture perfect backdrop right down to the bagpipes at sunset.