Our family spent the weekend here. The beds were nice and worked properly. The shower was good too. Breakfast was another thing. The food was average but the customer service was terrible. We waited for our orderd meals and it never arrived. We had to ask what happened to it,the communication between the staff was bad. That's why our food... More

This is a Hilton Garden Inn in Trussville AL.... The service was tremendous, welcomed with a smile always @ front desk. The Breakfast was wonderful and the service in the bar / breakfast area was amazing... Cook came out and greeted us and spoke with kids about their meal. House keeping / engineering were super fast on the roll away... More

Typical generic Garden Inn fare ... not as good as some but better than most. New hotel. Very clean and up-to-date with extremely friendly & engaged staff. New comfortable beds & bedding. Good cook-to-order breakfast cook if it's not very busy, otherwise non-descript buffet.

The hotel was really nice. Staff was very helpful and friendly. The food was good. The grounds and hotel itself were clean and neat. My only complaint are the sleep number beds. They didn't work! The beds were as hard as a rock! Not good for the back. I would go back if they fix the beds. If the beds... More

I have traveled extensively in the US and abroad and have to say that the hotel staff at the Garden Inn is the NICEST, friendliest and most accommodating staff I have ever run across. Wendoly, Wesley & Jenna...it wasn't just one person it was everyone! The HR department has done an exceptional job of hiring the right mix of people... More

I ended up at the HGI Trussville due to a canceled flight. What a pleasant experience. The minute I walked in the front desk staff was pleasant, welcoming and just overall very nice. Room was clean, workout facility was nice. I had a 6 am flight out the next morning. Upon checking out the GM offered to shuttle me to... More

I had wonderful time with my kid at the hilton graden. We enjoy swimming in the indoor pool b/c it was cold outside. Tons of things to do as far as shopping. Friendly staffs, beautiful rooms and excellent service.

It's a pretty enough hotel. The bed is comfortable and it is furnished well. The workout room is equipped nicely. On the downside the toilet keeps running, there's brown fuzz in all the glasses, the room is a little on the small side, it's noisy, the cleaning staff either doesn't change the sheets or use some strange detergent, and they... More