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All 82 Birmingham hotels »

Embassy Suites Birmingham-Hoover

3.5 of 5
2960 John Hawkins Parkway, Birmingham, AL 35244
Hotel amenities
Embassy Suites Birmingham-Hoover
Ranked #11 of 82 hotels in Birmingham
4.0 of 5 stars 49 Reviews
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49 reviews from our community

    Trip type
Traveller rating
    27
    10
    8
    2
    2
Date Rating
Charlotte, North Carolina
Top Contributor
57 reviews 57 reviews
Reviews in 21 cities Reviews in 21 cities
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 5 May 2012 via mobile
2
people found this review helpful

Great hotel , rooms and desk clerks, trouble started when we got to the breakfast buffet. We were treated very rudely by the omlet maker Kathy, the table bussers and the hostess complained loudly about other guests in our presence. Good customer service is not known by the breakfast staff, and for that reason we recommend you stay elsewhere. Several... More

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Newport, Rhode Island
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 May 2012
2
people found this review helpful

This was my second visit to this property unfortunately is wasnt as good as the first time. There was a job fair going on so parking was nearly impossible. I think they should have at least reserved a section of the parking lot for PAID guests. My room looked like last visit however, there were holes in the sheets, an... More

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bham
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 15 April 2012 via mobile
2
people found this review helpful

Very clean, nice personnel, but smaller rooms (wouldn't have worked if whole ram was with us). Plain lobby and ugly view of parking deck. No tub!! Very nice managers reception... Nicest I've seen. (few items but high quality). There was a room mix up, and they double booked, and they should have done something nice for us since we got... More

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1 review
5 of 5 stars Reviewed 14 April 2012

Found this hotel on trip advisor and was blown away with how nice it was. With a family of 5 and just needing a place to crash after a long drive it was a pleasant surprise. I had been leery of Embassy Suites since the last few I stayed at needed an update but this one blew my mind. New,... More

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Warner Robins, Georgia
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 9 April 2012
1
person found this review helpful

The hotel was great! The staff was very welcoming and courteous. Our room had a different layout than most of the Embassy Suites I have stayed, had an outside window in both the bedroom and the livingroom/dining area, which was really nice. Usually they have a window in the living/dining area that faces the inside of the hotel. The room... More

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ESHoover, Manager at Embassy Suites Birmingham-Hoover, responded to this review
14 April 2012

Dear Eagle19862015, Thank you for your great review of our hotel. We are pleased to hear that you found our location to be a perfect fit for your family. Our complimentary breakfast is one of our highlighted amenities so it's great to know that our team took excellent care of you and your family each morning. It is also a... More

Washington, Illinois
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 9 April 2012

We spent a night there on our way to Destin. Very nice hotel. You could tell the staff cared and worked very hard during the managers reception and breakfast. The room was slightly different than other embassy suites but still was very nice and comfortable. Great value for the price. We will be staying there again.

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ESHoover, Manager at Embassy Suites Birmingham-Hoover, responded to this review
14 April 2012

Dear JCE72, Thank you for providing our team with the opportunity to showcase our signature service. I will be sending your note personally to our team to acknowledge them for another job well done! We look forward to serving you again soon! -Embassy Suites Birmingham – Hoover Management More

Phoenix, Arizona
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 30 March 2012

The team at this property did a great job on our board meeting held in February. From the drivers to the front desk to the banquet team - outstanding job! thank you

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See 2 more reviews by KDF2732 for Birmingham
Senior Contributor
26 reviews 26 reviews
Reviews in 18 cities Reviews in 18 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 29 March 2012 via mobile

This hotel has very nice rooms with plenty of space. Room was clean and comfortable. Breakfast was good with nice selection. Service was very hospitable & polite. They do offer a shuttle service to & from the Birmingham, AL airport, just be sure to contact them ahead of time in order for them to accommodate the time you will be... More

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Bowling Green, Kentucky
2 reviews
1 of 5 stars Reviewed 14 March 2012

Do not stay at this hotel when they are full. The wall is so thin in the bedroom my wife had to move to the pull out couch in the next room. The people next door were not being rude they just liked staying up late or early. (4:00am). You could not here them out in the hall but you... More

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kidsmom36
Senior Contributor
26 reviews 26 reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 13 March 2012

This is an absolutely beautiful hotel! Great location, great staff. Breakfast is delicious. Very large suite with extremely comfortable beds and cleaned to perfection. Highly recommend this hotel.

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See 3 more reviews by kidsmom36 for Birmingham
ESHoover, Manager at Embassy Suites Birmingham-Hoover, responded to this review
18 March 2012

Thank you for the great feedback on TripAdvisor! We are happy to hear that you enjoyed the stay so much. Please come back and stay with us very soon. Warmest Regards, Embassy Suites Hoover - Birmingham Management More

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Additional Information about Embassy Suites Birmingham-Hoover

2960 John Hawkins Parkway, Birmingham, AL 35244
Price range (per night):* 120 AUD - 207 AUD

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Embassy Suites Birmingham-Hoover
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