The hotel is modern with wifi and the rooms are nice, some a lot larger than others though. Is about a 10 minute walk to the slopes so would recommend a nearer hotel. Pool and hot tub cold. The food is absolutely awful and i agree that the staff are rude. If you stay here don't go half or full... More

One night teambuilding - the hotel design is contemporary, with expensive furnishings in the common areas and low end furniture in the rooms. The hotel is relatively new, so the good news is all the appliances work, and it looks clean everywhere. There is a pool and spa area, and it is quite visible from the lobby bar. The room... More

There is nothing 5 star about this hotel. Food is uncooked and terrible - when complained for pink chicken (when pregnant) and starter arriving following main course.. was told 'you must have, I cannot take back to kitchen now' and dumped starter next to the raw chicken. All staff are rude beyond comprehension, refuse to give change for items brought... More

Stayed at the Iceberg in January 2011. On arrival we were given the key to our room only to find that there were still guest in it! Spoke to the same receptionist who told us they hadn't checked out yet and that she would get it sorted within 30 minutes. We couldn't believe she would just hand out room keys... More

I visited Hotel Iceberg with my family from 5/1/2011-9/1/2011. The room was spacious, for a family of 4. The location of the Hotel was ok but you need a ride if you want to carry your ski equipment to the Gondola each morning. The sleeping quality was not that good, because of the mattresses. Food was ok. Sauna and pool... More

We have booked at Iceberg Hotel for 4 nights in January but at the eve of our departure we were notified that our booking was not available!!! Apparently the hotel was overbooked so take that into consideration before you attempt to stay in Iceberg. More

I would like to make all trip advisor users aware of the calamity if you are thinking about booking the Iceberg Hotel in Borovets. I was due to travel as a group of 8 for a 6 night boarding/ski trip to borovets. We decided to book the Iceberg Hotel through Travelrepublic back in August 2010. We got it for a... More

The hotel as such is nice. Looking nice from outside, spacious rooms, indoor pool (pretty cold though and limited working hours), a disco (was closed when we were there) and a nice restaurant. However, we slept here in December, where it soon was clear to us that this hotel is only working normaly Friday and Saturday with guests from Sofia... More

After visiting Borovets some 15 years ago, my expectations were quie low. However I was pleasantly surprised when we arrived at the Iceberg. We had VIP rooms (don't quite know what the difference was) however they were very clean, modern, spacious and very warm - in fact we had to open a window some nights. The setting is lovely -... More