Service is not bad, location is good, the problem is the maintenance of the rooms. Water goes from hot to cold when taking a shower, curtains ar old and dusty, elevators don't work all the time and you spend good amount of time trying to get in one. Food is ver good.

By mistake I ended up at the Paulista Plaza instead of the Golden Tulip Park Plaza at which I had originally made the booking. Upon checking in, the receptionist flatly denied I had a reservation in spite of me telling her that I was certain I had made a reservation at the Golden Tulip. One would think that this is... More

nice hotel in a safe neighbourhood Paulista, hilly area like San Francisco, bright and spaceous lobby area, very good breakfast buffet, rooms are nice and spaceous, was up on 14th floor, bathroom is clean and aircondition works fine and is quiet, service is very good and people are very friendly. rate is ca .400 BRL (ca. 170 €) for 4... More

I've been staying at this hotel for a couple years now and although I originally gave it a much better review it has been going downhill. Each time I stay here the price is higher and the room quality is worse. The wallpaper is falling off, my safe stopped working and they had to drill it open, my coworkers bathroom... More

I can not say bad hotel. Rooms are very large with balcony and every facility in it. Yes, carpets are dirty in corridors but not in the room. But the discounted corporate rate was 185$ which is very expensive when I compare with service. If the room rate was 120-130$/ night, I could say very good hotel. Stuff was very... More

After reading some of the reviews here on tripadvisor, I was not expecting much as some reviews were very negative. Coming in early in the morning, I initially got a room on the front side - facing Paulista ave, but remembering the reviews, I asked for a change to the back side, which the friendly staff accomplished with a smile.... More

It has a great location, but that's about it. It was not clean and the service was not good. Internet access is difficult to get. There is no gym. I woke up with bug bites all over my legs. For the price of this hotel, you can find several other hotels in the area that are better. Or for a... More

Great staff, very helpful. Internet is not included and expensive. In this day internet should be included in every business hotel. NO IRON, I had to pay to get my shirts pressed. Big negative... Paulista ave is one block away, and shops and restaurants are a few feet away. The carpets were gross, my white socks were black after walking... More

In the Paulista Av area there are hundreds of better choices. The rooms only provide PAID very low quality and extremely slow internet access. They will give you 20 lousy minutes free. When asking the clerks why this was charged the answer was "We don't know...". Not only that, the room outlets are not adapted to the rather standard 3... More