I switched to this hotel after my usual choice was full. Wish I had discovered the place sooner. So different in comparison to Times Square. The bar/restaurant is a lot nicer in my opinion and certainly more open and friendly to international business people. The staff are always a great help, English is spoken well and by most staff. I... More

The Mercure Privilege São Paulo is an excellent find in a city where prices are going up all the time. Rooms have a separate sleeping area and a kitchenette, there is a supermarket next door and the hotel itself has a rather nice restaurant, open 24 / 7.

I got a good weekend rate called "Promoção Cultural" with breakfast included. The room was big and renovated (beautiful and clean), the breakfast was very good also. The location is in the heart of Moema!! Great choice!!

I had read some of the reviews here and was aware this hotel was progressively renovated their rooms. True the old floors can do with a bit of freshening up although it's very comfortable and very adequate. I stayed 3 nights at this hotel and what really made the difference for me were two things: 1) the location is very... More

The Hotel is pretty much what you can expect from a Mercure chain hotel. This one has a very good location, the restaurant in the lobby is good, and there are plenty of other restaurants within walking distance in this nice and safe area of Sao Paulo. The rooms...ok, kind of old, but clean and functional, so no complaints. It... More

Stayed for 3 weeks in 2 different rooms on the 19th floor of the property. Had to change room halfway through my stay as the air conditioning stopped working. Staff tried to repair the unit then ultimately moved me when they couldn't. A little inconvenient, but my room was changed promptly, with little fuss. Overall these renovated rooms on the... More

I'm sorry to say that this was my most disappointing stay at a Mercure property. I've stayed in Europe and in India, but this was below par. List of things that are just unacceptable: - carpet old and shabby - sofa outright dirty. Never felt like sitting on it. Needs to be thrown out. - bathroom sink leaking (always have... More

I've stayed at this hotel on three separate occasions for business and I've found the hotel in general to be pleasant, comfortable and in a very nice location. Service has been very eager, if occasionally not quite up to European or American standards. Nonetheless, when I have had issues, the staff have been helpful and attentive. The rooms I have... More