Stayed for 5 nights. Check-in and check-out were smooth and efficiently done. The staff speak excellent English and dealt with requests and queries promptly, and even dealt with early hours emergency request calmly and sensibly. The concierage service was excellent and secured a private city tour at short notice. The gym was well-equipped. As a business hotel, it made the... More

Have stayed at this hotel on a number of occasions during the last ten years. The staff are consistently well-trained and well turned-out and, in most cases, friendly and attentive, if sometimes faintly condescending as they give you the visual once over to see if you make the grade. All public areas of the hotel are harmoniously contemporary and welcoming,... More

This is one of the best hotels ever was. I travel a lot, around the world, but no hotel can compete with the team of Renaissance in Sao Paulo. Starting with Gabriel at the reception, every single member of this hotel staff is friendly, helpfull and polite. Great massage from Christian at the (very professional) Spa. Very good food in... More

Have been staying in this hotel since it opened. A while back the hotel was between GM's and it was apparent. I am not sure if new GM is in place but my last three visits were great. Rooms need a bit of upgrading but lobby is very nice and concierge lounge is very good, with great view and good... More

Very good hotel in fantastic location. Great rooms with excellent beds and linens. The lobby is stylish and the sushi in the lobby restaurant is wonderful. I would have given this 5 stars, but two things dropped this a notch: 1) the air conditioning was surprisingly loud; I had to turn it off several times because it kept waking me... More

This was our first stop of our first trip to South America. The Renaissance Sao Paulo Hotel is conveniently located to shopping, museums and parks. We walked everywhere and felt safe. The hotel is modern, clean and friendly. Our room was on the 23rd floor (Club level) so we had great views of the city as well as access to... More

I have spent 3 nights at this hotel this April, after almost 3 years. The hotel maintains the good quality of its services, with staff that are very willing to assist you. The room was very comfortable and very well maintained. I only had breakfast at the hotel, but again I was happily surprised by the variaty of fruit, croassants,... More

I stayed here for two nights in March on business. Pros Gorgeous public areas. The bar is nice and there's this great chillout space in the back by the restaurant/breakfast area. All very modern and sleek. GREAT gym. Really big for a hotel gym with lots of equipment. Great grocery story a block or two away. (Pao de Azucar or... More

Love this Hotel but not overly keen on Sao Paulo. The large reception area is in the main entrance which is shared by a large open planned bar with comfortable seating. Coffee is also served which has to be the best I have tasted. The staff in the Bar and Reception area are simply great, very friendly, professional and polite... More