This is a Best Western hotel and as such it had air conditioning, the room and bath were of a good standard and there was also a fridge and a very small safe. But the room (on the 4th floor) was really noisy with the sound of either generators or air conditioning units, probably on the roof. There is a...
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Service is very good, rooms cleans but the breakfast and in general the restaurant service is so poor. The check in was so slow because they "give" some kind of priority to the Brazilians but I can say that the service is good, rooms cleans,breakfast and in general the restaurant service is so poor. The hotel is being renovating so...
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We were able to get twin beds in the remodeled part of the hotel, so our rooms were nice. However, there was no hot water for the entire 2 nights! The hotel is very conveniently located by the bus station and major bus stops to go to the Brazil park as well as Argentina.
Hello “yummycashews”! First of all, thank you for leaving us a comment, it is very important for us to keep the effort on improving our hotels’ infrastructure and services. We are sorry about the hot water incident, as you could see, we are still in construction of the new section of the hotel, and coincidently for your staying dates we...
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We stayed for one night in two double rooms. One of them was in the renovated wing - LCD TV and shine new. The other in the old one - normal TV , but clean and comfy. Yes rooms are on the small side and breakfast is not perfect. But location is good , service OK and we would not...
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Hello pepsii, than you for spending you time on leaving us a comment, it is really important for us to know which are the things we need to improve, to keep offering a better service for our clients. The new rooms are really a little bit bigger and renovated comparing to the old ones, but we will like to inform...
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This is by far the worst hotel in to stay at! My wife and I, orginally booked the hotel to stay there for two nights. Now to begin the nightmare...we arrived to the hotel and are getting ready to check-in and the hotel staff, his name is Jackson, informs us that we have to pay $30 (US) a night for...
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Hello Mark, first of all, thank you for leaving us a comment and a chance to explain what happened. We are really sorry for this situation. We will like to make clear that we really tried to solve the situation in the best way, considering that when contacting Agoda, they informed us that the reservation was made for a room...
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I booked this hotel months ago via agoda.com for a special rate. When I arrived they tried to change the price on me stating that I paid only for one person rather than two. I explained to them that the website did not offer changes for a per person rate; I even showed them my process on a computer. They...
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Hello Mary, thank you for leaving us a comment and a chance to explain what happened. We are really sorry for this situation. We will like to make clear that we really tried to solve the situation in the best way, considering that when contacting Agoda, they informed us that the reservation was made for a room with a double...
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Was fortunate to stay 2 nights in one of their brand new rooms,although have to say did get to see room in older section of hotel and that was also ok.well appointed and central,friendly helpful staff and excellent breakfast.
Hello Diana, thank you for your comments, they are very important to us!
We are always looking forward to improve our Hotel and our services.
We hope you had a pleasant stay, the BEST WESTERN Tarobá Express wish you the best!
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The hotel is really handily placed for the bus station both for buses to the falls and to / from Argentina. Good value, clean room, good breakfast. Lots of places to eat nearby.
Hello Jenny, thank you for dedicating your time leaving a comment and sharing information about the advantages of our Hotels localization. We hope you had excellent days at Foz do Iguaçu and at our Hotel! Best wishes!
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I think this is a good hotel with a good price.
It's close to bus stops and from there you can take a bus to the Falls on Brazil side, to Argentina side and also to Ciudad del Est.
I thought the breakfast was good.
The room have a size enough for 2 people with their luggage. The bed is...
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Hello Caio, thank you for dedicating your time and leaving a comment about our Hotel and staff. Your avaliation is very important so we can constantly improve our services. We are sorry about the incident of the frigobar bill; it is good to mention it so we can look for a better solution and organization. We hope you had nice...
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We booked our stay for two nights on the hotel official webpage. Avaiilability was confirmed and we provided all the credit card details as per required. We even booked an airport pick up. However when we got to the airport at Foz on the booking day nobody was there waiting for us. We did not have either any notification from...
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