Maybe a 3.5 or 4 star premise, nice hotel but just the wrong location. The shopping across the street is quite ok though, that's a plus. More

Rooms with filthy and stinking pilllows and noisy air conditioning. For breakfast on the Mezzanine floor, there is so little space between tables that you may wonder how you can go from the buffet back to your table. Room service is of low quality and bathroom amenities very poor. As for the bar I have seen better ones on the... More

First, by EU and North American standards its not a five star hotel. None the less what is most important is the staff believes it is and largely strives to live up to it. Upon arriving the bell staff was immediately available and the check in was quick. The young man behind the counter spoke English, and was professional. The... More

I stayed at this Hotel for 4 days while I was on Business in Belo. I choose the this hotel because of the location close to the airport and close to Centro. Also there is a mall across the the street from this Hotel, so I would have different food options. The Receptionist and most of the staff spoke English... More

Super food and service. Especially the buffet breakfast. Loved it. Friendly staff and were very welcoming. I hope to return soon. More

I was in Business travel and this is one of the worst hotels to stay. Bad service, old Installations and not functionals, expensive and if you miss to check your bill some extra charge can be added. Aditionally my colleagues get bed bugs bites, you can see dust on the air conditioned and I need to complain 2 times to... More

This hotel can be describe with 4 words: very old and very dirty!. The standard rooms are like a 2 stars hotel ( very small and with furnitures of the '70s). They are dirty and seems to be impossible to believe that somebody claim that this is a 5 stars hotel!! This is a joke! The frigobar is an old... More

This hotel is well worth the five stars. The staff are really friendly and helpful. The rooms are kept emaculate and are very comfortable. I would like to take advantage of the pool and the spa on my next visit. I cant wait. More

Went to Belo Horizonte on business for the first time after 3 years and booked Ouro Minas Palace Hotel because I always heard that this is the best option in town and was not disapointed at all. Great hotel, great service, front desk was very kind and helpful, I was very spoiled with the local candies and great turndown service... More