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Brasil 21 Suites

4.0 of 5
SHS Q. 6 Bloco F 6 Block F, Brasilia, Federal District 70316-000 , Brazil (Formerly Tryp Park)
Hotel amenities
Brasil 21 Suites
Ranked #9 of 44 hotels in Brasilia
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83 reviews from our community

    Trip type
Traveller rating
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    34
    18
    4
    3
Date Rating
Curitiba, Brazil
Top Contributor
84 reviews 84 reviews
21 hotel reviews
Reviews in 29 cities Reviews in 29 cities
177 helpful votes 177 helpful votes
3 of 5 stars Reviewed 18 February 2013

Making a reservation at one hotel only to find that you booked another one can be rather annoying. So, beware: there are 3 Melia Brasil 21 in Brasilia, all of them located side-by-side near the TV Tower and Parque da Cidade, at SHS (Setor Hoteleiro Sul). I made the reservation by phone, and the attendant, although very friendly, insisted that... More

Was this review helpful? Yes 2
Cinthia_MB21, Gerente geral at Brasil 21 Suites, responded to this review
21 February 2013

Dear PHX, Thank you for choosing Brasil 21 Suítes as your hosting in Brasilia. We apologize for not fully meet your expectations with some services like ar condicional and toilet flush. We are taking the necessary steps to improve this aspect in your next hosting. Take this opportunity to thank your comments, wich help to improve our services. We hope... More

Miami
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 9 February 2013 via mobile

WiFi and internet issues with each stay left me disappointed that this seems never to be resolved. Rooms are above average and personel friendly. I only hope that internet issues are resolved before my next visit.

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Cinthia_MB21, Gerente geral at Brasil 21 Suites, responded to this review
13 February 2013

Dear tweb, Thank you for choosing Melia Brasil21 as your hosting in Brasilia. We apologize for not fully meet your expectations with our internet services. We are taking the necessary steps to improve this aspect in your next hosting. Take this opportunity to thank your comments, wich help to improve our services. We hope to have the pleasure of welcoming... More

Connecticut
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 10 December 2012

Now to be honest, my business travel agent was supposed to put us up at Melia 21 which I like a lot, but instead we found ourselves and the 21 Suites. I would have preferred the latter - I checked into a non-smoking room and was assaulted with the smell of cigarettes - back to the lobby. Was skeptically told... More

Was this review helpful? Yes 1
Cinthia_MB21, Gerente geral at Brasil 21 Suites, responded to this review
11 December 2012

Dear ctwino, I would like to kindly ask you to accept our apologies for the inconvenience about your firts room, business center, laundry services and breakfast. Let me reassure you that we have already taken all the necessary measures in order to avoid these kind of incident and to improve the level of our services. The satisfaction of our clients... More

Canada
Top Contributor
58 reviews 58 reviews
49 hotel reviews
Reviews in 50 cities Reviews in 50 cities
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 3 December 2012

The typical "business" hotel experience, this one does not even try very hard. Uninteresting breakfast, with too little space available at peak hours (requiring guests to share tables!), rooms obstructed by chunky furniture, "by the numbers" bathrooms and not always reliable elevator service (although doubtless safe). It may be that the hotel is a good one by Brasilia standards, but... More

Was this review helpful? Yes 1
Cinthia_MB21, Gerente geral at Brasil 21 Suites, responded to this review
4 December 2012

Dear Frequenttraveller076, Thank you for choosing Brasil 21 Suítes as your hosting in Brasilia. We apologize for not fully meet your expectations with our services. We are taking the necessary steps to improve this aspect in your next hosting. Take this opportunity to thank your comments, which help to improve our services. We hope soon to have the pleasure of... More

Bonn, Germany
Contributor
17 reviews 17 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 16 November 2012

I stayed in this hotel for three weeks and found it quite good. I was living in one of the rooms with two balconies, two flatscreen tv, mini-kitchen and spacious bathroom with rainshower. The bed was notably the best, because I never slept so well in a hotel bed. The breakfast offered mainly all kinds of fruits and several brazilian... More

Was this review helpful? Yes 1
See 10 more reviews by TinaSa007 for Brasilia
Cinthia_MB21, Gerente geral at Brasil 21 Suites, responded to this review
20 November 2012

Dear TinaSa007, Thank you for choosing Brasil21 Suítes as your accommodation in Brasilia. We apologize for not fully meet your expectations with our internet service and soundproofing. We are taking the necessary steps to improve this aspect in your next hosting. Take this opportunity to thank your comments, which help to improve our services. Sincerely, Plinio de Souza - General... More

Fareham, United Kingdom
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 16 November 2012

Great value hotel; miles better than anything in Rio and cheaper. Great location next to the shopping centre and near all the Government Offices. Luxury, comfortable rooms. Well appointed, modern and in very good state of repair. Breakfast was better than average and included in the room rate. Gym is only let down - a couple of old running machines... More

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Cinthia_MB21, Gerente geral at Brasil 21 Suites, responded to this review
20 November 2012

Dear Miguelito 1, We would like to thank your kind comments regarding your stay with us. We hope soon to have the pleasure of welcoming you again in Brasil 21 Suítes! Sincerely, Plinio de Souza - General Manager More

Rome, Italy
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 15 November 2012

My direct experience of this hotel was awful. I was assigned a room at the second floor and it was very noisy because od the street noise. I asked for a change and they gave me another room.... but this other room had another great trouble.....it didn't have cold water running in the toilet so even the flush of the... More

Was this review helpful? Yes 1
Cinthia_MB21, Gerente geral at Brasil 21 Suites, responded to this review
20 November 2012

Dear Franco C, Thank you for choosing Brasil 21 Suiítes as your hosting in Brasilia. We apologize for not fully meet your expectations with the facilities of the bathroom and soundproofing. We are taking the necessary steps to improve this aspect in their next hosting. Take this opportunity to thank your comments, which help to improve our services. Sincerely, Plinio... More

1 review
4 of 5 stars Reviewed 16 October 2012

I had an amazing 6 days in Brasilia with superb rooms, excellent costumer service! The staff were ever so lovely and carried beautiful smile even when they are having hard times! I was in the 18th floor: view was amazing esp at night! The only down side was wifi connection was bit poor however it was alright. Overall, had a... More

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Cinthia_MB21, Gerente geral at Brasil 21 Suites, responded to this review
31 October 2012

Dear Gurunguk, We would like to thank your kind comments regarding your stay with us. We apologize for not fully meet your expectations with our Internet service. We are taking the necessary steps with the department responsible to improve this aspect in your next hosting. We hope soon to have the pleasure of welcoming you again at Brasil 21 Suítes!... More

Newcastle upon Tyne, United Kingdom
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 8 October 2012

I stayed at this hotel during one night. The room was beautiful, clean, spacious and well equipped. The stuff is polite and helpful. The hotel is close to a mall, banks, a lot of stores and restaurants. I had the faster check out of the last years! I found just one little problem: the internet connection is slow, very slow.

Was this review helpful? Yes
Cinthia_MB21, Gerente geral at Brasil 21 Suites, responded to this review
9 October 2012

Dear RSgeise, Thank you for choosing Brasil 21 Suítes as your hosting in Brasilia. We apologize for not fully meet your expectations about our internet service . We are taking the necessary steps to improve this aspect in your next hosting. Take this opportunity to thank your comments, which help to improve our services. We hope soon to have the... More

Whitby, Canada
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 15 July 2012

Nice suite with lots of space and clean. In a safe area close to shopping and restaurants. Internet connection is painfully slow, 0.04 Mbps on the wifi, even worse on the wired connection. Ok place to sleep, but not good for business travelers who need internet access.

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See 5 more reviews by dastanfo for Brasilia
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Additional Information about Brasil 21 Suites

Also Known As:
Brasil 21 Suites Brasilia, Brazil
Address: SHS Q. 6 Bloco F 6 Block F, Brasilia, Federal District 70316-000 , Brazil (Formerly Tryp Park)
Region: Brazil > Federal District > Brasilia
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotels in Brasilia
#9 Business Hotels in Brasilia
Price range (per night): 164 AUD - 373 AUD
Hotel Class:4 star (4*)
Reservation Options:
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Brasil 21 Suites
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